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Citing concerns about bioterrorism preparedness, the Pharmaceutical Care Management Association has discouraged the extension of several prescription drug patents currently being discussed by Congress. Congress is currently being lobbied by drug companies to extend the patents on some drugs, but…
A new book reveals that lean initiatives are more strategic when extended from the supply chain into distribution channels. Value-Driven Channel Strategy: Extending the Lean Approach (ASQ Quality Press, 2005), is based on research from the manufacturing and service industry. Authors Eric Reidenbach…
Decisioneering Inc. and Vose Consulting US LLC have recently formed an alliance to launch Decisioneering Services, a new service for Six Sigma practitioners. The service offers on-site and off-site consulting, providing clients with the resources and expertise they need to solve complex problems.…
The application of Six Sigma at Red Robin restaurants dramatically improved the delivery of its milkshakes. Red Robin, a gourmet burger chain with locations throughout the United States and Canada, will make more than 5 million milkshakes in 2005. Only 36 percent of them were being served to…
The Society of Women Engineers recently granted Melissa Tata a Distinguished New Engineer award for engineering leadership in Six Sigma and management. Tata, a senior manager of inventory control for Dell Inc., was also recognized for her dedication to teaching girls about engineering and the…
Quality professionals in Shanghai have a 10-percent higher pass rate on quality-certification exams than quality professionals in other parts of China. The Shanghai Academy of Quality Management reports that the nationwide average pass rate for the exam is 30 percent, while Shanghai’s average pass…
A new survey of 1,200 Six Sigma professionals shows that the more companies invest in their Six Sigma projects, the greater the return. Companies that invested less than $500,000 were most likely to break even, at best, while companies that invested $2,000,000 or more were most likely to see a two…
Michael F. Brennan is the new managing director of the International Automotive Oversight Bureau.The IAOB is the U.S. oversight office of the International Automotive Task Force. Brennan will be responsible for the bureau’s oversight of ISO/TS 16949 compliance. Brennan joined the IAOB in January.…
KB Home Tucson is the first and only builder in Arizona to achieve National Housing Quality certification, according to the National Association of Home Builders Research Center. KB Home Tucson has built nearly 7,000 homes since 1998. In 2004, homebuyers gave the company a 97-percent customer-…
RABQSA has announced the suspension of its Certification Training Plan, requiring auditors to transition to competency-based certification schemes for quality management systems (QMS), environmental management systems (EMS), food safety, and occupational health and safety (OH&S) audits. The…
PowerSteering Software recently released Enterprise 4.6, a product that provides unprecedented functionality for Six Sigma practitioners. Falling closely on the heels of the recent PowerSteering Enterprise release that contains more than 50 enhancements specifically geared to improve Black Belt…
The American Society for Quality and the Federation of Indian Chambers of Commerce and Industry’s Quality Forum plan to roll out quality management training programs for Indian firms. The program will include discussions around three topics: quality engineering, Six Sigma and plans for a major…
The International Organization for Standardization has published a new edition of ISO 9000, “Quality management systems—Fundamentals and vocabulary.”The updated version introduces no changes to the descriptions of the fundamentals of quality management systems, but instead defines the vocabulary…
Minitab Inc. recently released MINITAB 14.2, a Japanese-language version of its award-winning statistical analysis software. Minitab launched its original Japanese-language version of MINITAB in 2004. The new release improves translation and adds several features developed in response to customer…
Watchfire, a provider of software and services to manage online risk, quality and compliance, has been awarded the prestigious HP/IAPP Privacy Innovation Award. The award is sponsored by Hewlett-Packard and managed exclusively by the International Association of Privacy Professionals.Evaluated by a…
The California Council for Excellence is offering two upcoming events for quality professionals. The organization will host a two-day workshop in Rancho Bernardo, California, entitled, “Applying the Baldrige Criteria in Your Organization.” The event, to be held Dec. 5–6, will feature Karen Trisko,…
A new book contends that top-down lean implementations often fail, and provides specific examples of successful bottom-up approaches. In his new book, Creating Lean Corporations (Productivity Press, 2005), author Jeffrey Morgan shows how the bottom-up approach empowers the employees doing the tasks…
SigmaQuest Inc. and Customer Service Associates Inc. have entered into a new distribution agreement. The agreement will allow CSA to sell and support SigmaQuest’s performance-intelligence software throughout North America. CSA has more than 130 sales and support staff members in the United States…
The Automotive Industry Action Group has announced that it will cancel next year’s Auto Tech trade show. The next AutoTech won’t be held until May 2007, and the venue has yet to been announced.“To avoid overlap with other automotive events, AIAG has determined that May would be a better month to…
If you’re wondering what the cost of nonconformance to standards and quality firefighting is to your company, Philip Crosby Associates Inc. has a workshop for you. The Price of Nonconformance workshop focuses on cost-of-quality fundamentals such as improving operational performance, sustaining cost…
A recently released study finds that best-in-class manufacturing companies optimize performance through structured outsourcing programs, continuous improvement initiatives and shared customer-focused measurements. The research was performed by Aberdeen Group, a value-chain strategies consultancy,…
Breakthrough Performance Press, a division of Breakthrough Management Group, recently released a book that explores the use of TRIZ to innovate new products and processes—without outsourcing. Insourcing Innovation by David Silverstein, Neil DeCarlo and Michael Slocum, deconstructs TRIZ and profiles…
Excel Partnership Inc. recently became the first U.S. company to achieve RABQSA certification for its environmental management systems course. The certification was awarded after Excel Partnership proved that the course materials adhere to a strict set of requirements. In January, RABQSA introduced…
The second-annual Six Sigma Gulf Summit 2005 will be held on Dec. 5–7 at the Bahrain Conference Centre.The event, which is sponsored by the Juran Institute Inc., will feature a keynote speech from Joseph A. De Feo, Juran Institute president and CEO. He will present an executive briefing on Six…
The third-annual Design for Six Sigma Conference will be held Jan. 16–18 at the Memphis Marriott Downtown. The event is billed as the premier forum for companies to achieve DFSS success. Topics to be discussed include: Integrating DFSS with engineering practices after initial deployment…