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The Center for Professional Innovation and Education will host two upcoming conferences on effective document management for the pharmaceutical, biotech and medical device industries. The conferences will be held Jan. 31–Feb. 1 in Malvern, Pennsylvania; and May 11–12 in Ireland. They’ll…
A pharmaceutical researcher at Vanderbilt University Medical Center recently received an award from the American Society of Health-System Pharmacists. Brian F. McBride, a research fellow in Vanderbilt’s Division of Clinical Pharmacology, was recognized for a research paper that showed that a…
Six leading technology companies recently agreed to participate in a new program that will help create SAFE-BioPharma–enabled business applications, infrastructure, services and identity credentials for the pharmaceutical and health care industries. SAFE-BioPharma has developed and licensed a…
QC Inspection Services Inc. announced a series of review courses that intend to help participants prepare for American Society for Quality certification testing. The company will host certified mechanical-inspector review and certified mechanical-inspector courses in February, in preparation for…
Quality defects in new home construction could be prevented with routine quality assurance techniques, according to a recent survey. Quality Built, a construction risk management company, surveyed data from 31,995 completed homes and condominiums across 27 U.S. states for the 12-month period…
Despite numerous technological advances and tens of billions of investment dollars that were poured into information technology, a majority of businesses don’t have access to high-quality, reliable operations and financial information, according to a new report. Conducted by CFO Research…
Analyst firm DMG Consulting recently named NICE Systems as the market leader in contact call center quality management and liability recording. DMG reports that NICE has a 32.7 percent worldwide market share, noting that the company also has large percentages of the call-center quality-…
The National Standards Authority of Ireland will host a three-day course examining the new hazardous-substance–free specification. The “Electrical and Electronics Components and Products Hazardous Substance Free Standard and Requirements” specification, commonly referred to as EIA/ECCB-954…
Six Sigma IQ recently announced the finalists in its 2006 Six Sigma Excellence Awards competition. The awards will be presented Jan. 24 at the 7th annual Six Sigma Summit in Miami. In the Best Six Sigma Project in Health Care category, the finalists are: i3, an Ingenix business…
Rath & Strong recently introduced a new road map to simplify the integration of lean and Six Sigma under the define, measure, analyze, improve, control (DMAIC) methodology. Rath & Strong’s Integrated Lean Six Sigma Roadmap: New Revised Edition is designed to take the guess-work…
Conference-planning company IXPERION is planning two major Six Sigma conferences for this spring. The 5th annual Six Sigma for Financial Services Summit will be held March 7–8 in New York City. The conference will feature presentations by Six Sigma users in the financial sector and two…
Quality conference organizer WCBF has issued a call for entries for the Global Six Sigma Awards, which will be awarded in June in Las Vegas. Entries are now being accepted for the following categories: Best achievement of Six Sigma in manufacturing Best achievement of Six Sigma in service…
The 2005 National Health Quality Report suggests that a push for health care quality improvement by U.S. quality improvement organizations (QIO) has been successful. The report found significant improvements in the delivery of diabetes, heart disease, respiratory, maternal and child health and…
Minitab recently began offering direct client assistance through its new statistical support services. Minitab established the service under the premise that successful quality-improvement initiatives require accurate analysis of performance data, but most companies lack the advanced…
Quality industry professionals have a new opportunity of learning the secrets of lasting success through a new book that compares Toyota Motor Co.’s fabled management practices to DNA that passes down as “genes” to its plants and managers. Inside the Mind of Toyota—Management Principles for…
The California Council for Excellence will host its 12th annual Conference & Awards Gala April 6–7 at the Hyatt Regency Irvine. The event will feature dozens of workshops and seminars, along with a host of celebrity look-alikes including Theodore Roosevelt, Joan Rivers, Groucho Marx,…
Instron Corp. is now offering on-site temperature-calibration services for a wide variety of equipment. With more than 100 field-service engineers located all over the United States, the company offers temperature, force, speed, displacement, strain, and alignment calibrations. Instron’s…
Starting this year, qualifying quality-minded nonprofit organizations will be eligible to participate in a pilot Baldrige Award program. The National Institute of Standards and Technology, which administers the Baldrige National Quality Program, will accept applications from nonprofit…
Seven books on TQM will be published and translated into Arabic, according to e-TQM College, a Dubai-based provider of online courses in total quality management. The move is an attempt to address the lack of TQM resources in the Middle East and to increase awareness of TQM in the area, while…
An upcoming conference will focus on the use of total information quality management (TIQM) to improve varied organizations’ quality and processes. The TIQM Mastery Series will be held March 6–10 at the Nashville Convention Center. It’ll feature three courses: IQ 101: IQ Principles &…
The Society of Manufacturing Engineers and the Association for Manufacturing Excellence recently made a popular book a required reading for those seeking certification as lean manufacturing experts. Lean Transformation: How to Change Your Business into a Lean Enterprise, (Oaklea…
After three years of small, steady improvement, customer satisfaction with the federal government’s services registered a slight decline in 2005, according to the American Customer Satisfaction Index. Satisfaction with government services was measured at 71.3 on the ACSI’s 100-point…
The Society of Manufacturing Engineers recently released The Hitchhiker’s Guide to Lean: Lessons from the Road, a book that explores actual lean applications. Authors Jamie Flinchbaugh and Andy Carlino, founders and partners in the Lean Learning Center, use the book to reveal the most…
In its efforts to ramp up hybrid engine production, Ford Motor Co. will use design for Six Sigma for the first time in a major powertrain program. Ford’s new 250-horsepower, 3.5-liter V-6 engine, also known as the Duratec 35, will be built at the company’s Lima Engine Plant in Ohio. The new…
An upcoming conference on global outsourcing will feature the use of Six Sigma in organizing a global workforce. Strategic Research Institute’s 3rd Annual Global Outsourcing Conference will include experts from such diverse industries as consumer goods, publishing, pharmaceutical research…