Stewart Anderson
Last week I had occasion to view once again, in the company of a client, the excellent little video, “Toast Kaizen,” produced by the Greater Boston Manufacturing Partnership (GBMP)1, and narrated...
John David Kendrick
A common error of many Six Sigma and operations research professionals is not properly selecting the correct subgroup sampling technique when constructing a statistical process control (SPC) chart....
David Roberts
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Mike Richman
Here at Quality Digest, we get a lot of mail: Some of it’s critical, some of it’s praiseworthy, some of it’s cantankerous, and some of it’s challenging. All of it is insightful. And then, every once...
Sam Turner
“The consumer’s concept of quality will no longer be measured by only the physical attributes of the product—it will extend to the process of how the product is made, including product safety,...
The Un-Comfort Zone With Robert Wilson
My sons recently started talking about being cool, and I recalled my own teenage years and the need to be cool. That driving desire dictated the clothes I wore, the music I listened to, and what...
Scott Paton
During my sabbatical from writing this column this summer, I watched an interesting program on the National Geographic Channel’s “Mayday” series1. It serves as a terrific example of how a good root...
Matrox Imaging
Turbines that are housed in aircraft engines are subjected to pretty tough conditions. They must perform at speeds of 30,000 rpm in temperatures greater than 800ºC for hours at a time.
The...
Gallup
Jim Clifton, Gallup’s chairman and CEO, says businesses have, in most cases, maximized every possible benefit from practices based on neoclassical economics, such as Six Sigma, reengineering, and...
Denise Robitaille
There have been a couple of great columns in recent weeks in Quality Digest Daily dealing either directly or indirectly with the subject of root cause analysis. Mike Micklewright gave us his spin on...
Tripp Babbitt
I have identified myself as a “reformed” lean Six Sigma Master Black Belt. Some will see this as an affront to lean and Six Sigma. I want to assure you that there are many things to like about lean...
GKS Global Services
Didrick Medical Inc. is a small privately owned company located in Naples, Florida, that designs and fabricates active-function artificial finger prostheses, called the X-Finger, for partial finger...
Jochen Maass, Ralf Benninger, and Tobias Brandstetter
Everyday objects such as toothbrushes or shaving devices have to meet increasingly higher design and quality requirements. Shorter product life cycles place high demands on development and...
Forrest Breyfogle—New Paradigms
Lean, lean Six Sigma, total quality management (TQM), and other techniques have helped companies improve processes through the execution of projects. However, much of these efforts have resulted in...
BSI
All organizations—regardless of industry sector—must begin today to inventory their greenhouse gas emissions (GHG) to prepare for an incoming regulatory wave, according to an expert from BSI...
Dirk Dusharme @ Quality Digest
I recently got a phone call from one of our service providers asking me to participate in a short survey to assess their service quality. This provider handles part of our business infrastructure...
Jon Miller
I was flipping through some Japanese books on sayings and speeches given by Taiichi Ohno looking for inspiration for a new article when I found the following passage:
“Within the Toyota...
Scott Paton
There’s been much ado about this brave new digital world. Newspapers, magazines, and books are fast becoming mere electrons flickering before our eyes on computer monitors, smart phones, and e-book...
Tom Gaskell
If you are buying two or three complex assemblies per month from a contract manufacturer, it would be reasonable to check every one carefully; there’s a lot that could go wrong. However, if you are...
Joby George
The FDA’s Center for Devices and Radiological Health (CDRH) posted a notice of draft guidance that will require all medical device adverse-event reports to be submitted electronically. While the...
