Quality Insider Features

Dan Adams's picture
Dan Adams
If you’re like most business-to-business (B2B) suppliers, you’re probably making certain predictable mistakes that can greatly affect your ability to compete. Unless your company has smarter...
Konica Minolta Sensing Americas Inc.'s picture
Konica Minolta Sensing Americas Inc.
Alfred Kärcher GmbH & Co. KG is a global leader in the field of cleaning technology. Their innovative cleaning products are manufactured in Baden-Württemberg, continuously improved, efficiently...
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Birgit Albrecht
Reishauer AG is a company with a long tradition in the gear industry. Reishauer’s products range from tooth profile grinding machines, to diamond and CBN tools, which the company exports to...
Bill Kalmar's picture
Bill Kalmar
Most of us, I suspect are familiar with the phrase, “Dog Days of Summer,” meaning the hottest, most sultry days of summer, typically early July through early September.  Sometimes the time frame is...
Dong-Yea Sheu's picture
Dong-Yea Sheu
This article describes a novel, integrated micromanufacturing process utilizing a combination of wire electro discharge grinding (WEDG) technology and one-pulse electro discharge (OPED) to fabricate...
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Wayne Grant
When your customers’ lives depend on your products, you take extra care in manufacturing each piece. That’s one reason AO Precision Manufacturing LLC of Daytona Beach, Florida, pays so much...
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Craig Leising
Measuring the sharp edges of cutting tools is a challenging process, because it involves a small radius, which requires high lateral resolution and high angles. It is also important to be able to...
Miriam Boudreaux's picture
Miriam Boudreaux
The first thing you need to do when you are evaluating a potential supplier based on their ISO 9001 certificate is request that they provide you with a copy of the certificate itself. If the company...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
In the early 1970s I was a young teenager who was completely caught up in the Zeitgeist. I admired the long-haired rebels and radicals who were engaged in protesting the establishment and developing...
Steven Ouellette's picture
Steven Ouellette
If you can’t trust your measurement system, you can’t do anything with the data it generates. Last month, in “ Letting You In On a Little Secret,” we talked about the purpose of measurement system...
Michelle LaBrosse's picture
Michelle LaBrosse
With the explosion of social media, you’re hearing a lot about personal brands again. Now, the infamous “15 minutes of fame,” coined by Andy Warhol, is a reality for anyone who can upload a video to...
Raissa Carey's picture
Raissa Carey
W hen I started working on this story, I had an idea in mind. Based on a report that Quality Digest Daily ran in October, “Shifts in Consumer Spending and Saving to Usher in a New Economic Era,”...
Matt Edison's picture
Matt Edison
During annual strategy meetings managers use all kinds of statistics, projections, charts, and graphs to support and defend their plans for the upcoming year. Culture, the single biggest determinant...
Angelo Lyall's picture
Angelo Lyall
Story update 1/14/2010: We substituted the word "empathize" for "sympathize." Many organizations struggle with leadership, often puzzling over why their management techniques...
Michael Raphael's picture
Michael Raphael
VA Southern Nevada Healthcare System 150-acre campus Faro Laser Scanner LS scanning room elements Photo of section of...
Paul Scicchitano's picture
Paul Scicchitano
If you’re like the vast majority of readers, your company has probably gotten certified to one or more management system standards because someone told you to do so. While certification is...
Bill Kalmar's picture
Bill Kalmar
Besides penning a column periodically for Quality Digest Daily, I also write for a number of other newspapers and publications. One of those columns for a paper distributed in Michigan and...
H. James Harrington's picture
H. James Harrington
In the first column of this three-part series, I reviewed an interview that was conducted in 1988 with F. James McDonald, president of General Motors. In this interview he explained what GM was...
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Thomas R. Cutler and Joseph M. Tizedes
How unique is unique? The answer to this riddle is central in determining which work breakdown structure (WBS) methodology most accurately explains project deliverables and how they should be...
Bill Kalmar's picture
Bill Kalmar
The year 2009—it was a year to be relegated quickly into obscurity. Nothing seemed to go right. Automotive sales were in the dumper. Home foreclosures continued to be in the news wreaking havoc on...