Quality Features

Denise Robitaille's picture
Denise Robitaille
Trepanning is the process of drilling a hole in the skull. It was practiced as far back as 10,000 years ago. Archaeological artifacts lend credence to the lore that the process was used by some...
Anonymous's picture
Donnelly
(Donnelly Custom Manufacturing: Alexandria, MI) -- Despite the more than 60 years since training within industry (TWI) was created in the United States to ramp up production of war materiel during...
Anonymous's picture
Jason Stine
The foundation of any laboratory’s reputation is built on confidence in its ability to provide correct and reliable data. ISO/IEC 17025, subclause 4.1.5 d, requires that your management system “have...
Jon Miller's picture
Jon Miller
Whether I am speaking about lean to an audience of one or 100, if the conversation goes on long enough the question inevitably arises: “What’s next for lean?” I always manage an answer, typically...
Anonymous's picture
Kevin Lavelle
Clamp-on ultrasonic flow meters are widely used throughout industrial processes in many industries because their noninvasive nature confers inherent advantages over other flow-meter technologies....
Mike Micklewright's picture
Mike Micklewright
“To effect the economies, to bring in the power, to cut out the waste, and thus to fully realize the wage motive, we must have big business – which does not, however, necessarily mean centralized...
Anonymous's picture
Washington University
Melanoma is one of the less common types of skin cancer, but it accounts for the majority of skin cancer deaths (about 75%). The five-year survival rate for early-stage melanoma is high (98%), but...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
One of the more intense information wildfires to sweep through media channels recently is the news that multitasking does more harm than good. Or does it? This fire seems to burn both ways. In...
Abdullah Telmesani Ph.D.'s picture
Abdullah Telmesani Ph.D.
Achieving higher levels of ethical conduct is a balancing act. For corporations, ethical attitude and sustainable success are achieved by striking a balance between the bottom line and the interests...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Story update 8/26/2010: We incorrectly stated that Dr. Richard A. Spritz was from the University of Colorado in Boulder. He is actually at the University of Colorado School of Medicine in Denver...
Gartner Inc.'s picture
Gartner Inc.
With the lines between work and nonwork already badly frayed, Gartner Inc. predicts that the nature of work will undergo 10 key changes through 2020. Organizations will need to plan for increasingly...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
As every company knows, workplace information—production schedules, customer requirements, engineering specifications, operational methods, tooling and fixtures, material procurement, work-in-process...
The QA Pharm's picture
The QA Pharm
One of the regulatory responsibilities of the quality control department is the release decision for drug batches into the market. When I was first given that responsibility early in my quality...
Angelo Lyall's picture
Angelo Lyall
The uncertainty that comes with change is a debilitating fear in many firms. Intimidated by the thought of straying from the tried and true, those who are hired to lead often fall short as they grow...
Barbara A. Cleary's picture
Barbara A. Cleary
A spate of cartoons and commentary throughout the summer has lampooned BP, Halliburton, Transocean, and Cameron International for their apparent inability to plan timely control measures that might...
Bill Kalmar's picture
Bill Kalmar
During the last couple of weeks we have been hearing the story of JetBlue flight attendant Steven Slater, who became an overnight celebrity for his dramatic exit down a plane’s emergency slide. His...
Alberto B. Ayulo's picture
Alberto B. Ayulo
Every journey has a beginning, and mine began during a U.S. Air Force commander’s first week on the job. He called a staff meeting and told everyone that things had to change for the organization to...
John David Kendrick's picture
John David Kendrick
Complexity can be thought of as the level of difficulty in solving mathematically presented problems. Six Sigma practitioners and operations research professionals are often asked to predict the...
American Customer Satisfaction Index ACSI's picture
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction with domestic automobiles has shown resilience despite an overall decline for the industry, according to a report released Aug. 17 by the American...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
I would like to share with you a story about my mom, a woman who was very insecure about her background. She grew up in a blue collar family where neither her mother nor father finished eighth grade...