All Features
Jack Barkenbus
Every day about 100 people die in car crashes on U.S. roads. That death toll is a major reason why both Congress and the Trump administration are backing automotive efforts to develop and deploy self-driving cars as quickly as possible.
However, officials’ eagerness far exceeds the degree to…
Ames Laboratory
Iver Anderson and Emma White, metallurgists at Ames Laboratory, like to show off two samples of metal powders encapsulated in custom-made hourglasses to visitors. Dull gray, the powders are barely remarkable in and of themselves, let alone in comparison to each other—until the hourglasses are…
Michael Moldover
How tall are you? How old? How much do you weigh? Do you care? Is it important to you that the measurements for height, age, and weight are accurate? What about the measurement of the gasoline that you pump into your tank? Is it important that the 12 gallons you pay for are truly 12 gallons?…
Carrie Van Daele, Ronee Franklin
The key to being an explorer lies in what you do with your creative thinking and attitude, which allow you to consider different points of view. Like the explorer, you look for probabilities and possibilities. This is what is known as creative thinking skills: having the ability to create…
Abdesalam Soudi
Recently, while on my way to the University of Pittsburgh’s campus, I made a quick “Pittsburgh left”—taking a left turn just as the light turns green—while facing a driverless car.
Instead of jolting forward or honking as some human drivers would be tempted to do, the car allowed me to go. In…
Jenna Gallegos, Jean Peccoud
Biology is becoming increasingly digitized. Researchers use computers to analyze DNA, operate lab equipment and store genetic information. But new capabilities also mean new risks, and biologists remain largely unaware of the potential vulnerabilities that come with digitizing biotechnology.
The…
Steven Brand
The manufacturing industry in the United States is ripe for a new industrial revolution, and artificial intelligence and robotic automation are set to play a key role in that change. Because manufacturing is a major driving force in a nation’s economic prosperity, it is especially important that…
Markus Grau
Industry 4.0, cyber-physical systems, or the internet of things (IoT): the paradigm shift in the production economy is cheerfully progressing under various names. What they all refer to is the digitalization and networking of production processes and environments. The idea is by no means new. The…
Mike Richman
Last Friday’s episode of QDL welcomed the new year with our usual original take on featured editorial content, plus a great Tech Corner. In case you missed it, here’s what we covered:
“Most ‘Innovations’ Are Mere Novelties” In this article, author Helen Barrett exposes the myth of the lone-wolf…
Chip Bell
I do not at all understand the mystery of grace—only that it meets us where we are but does not leave us where it found us. —Anne Lamott
Howard Perdue was the owner, manager, and spiritual leader of the Ford tractor dealership in McRae, Georgia, during the 1950s and 1960s. In that era, about 185…
Scott Berkun
On Tuesdays I write about the top-voted question on “Ask Berkun.” This week’s question came from J.R., who wrote: “What is a favorite theory that you wish more people understood?”
A favorite theory that I wish was more well-known is the Satir Change Model. It’s popular in some circles, but often…
Taran March @ Quality Digest
I loved my Honda. Is it OK to cling to that emotion, even after a car takes its final drive and lands in a dissection yard to be pulled to pieces so other old Hondas can stay on the road? Are there counselors out there specializing in car grief who might advise? ’Tis the Christmas season, so I can…
Walter Copan
For the last 30 years, NIST and the Department of Commerce, together with the President of the United States, have been recognizing the nation’s most outstanding organizations with the Malcolm Baldrige National Quality Award.
It was my privilege on Nov. 15, 2017, to join Secretary of Commerce…
Phanish Puranam
What would you say about a system that improves performance but is disliked by a significant percentage of those participating in it? Conventional organizational hierarchy may be just such a system. Yet plenty of theorists—including, at times, ourselves—have concentrated on explaining the…
Jim Benson
People are always asking us for help with ways to prioritize. Almost everyone believes prioritization to be an action in and of itself. They ask, “What mechanisms do you use to prioritize?” However, we find most often that prioritization issues, like trust issues, are a symptom of deeper problems…
Jeffrey Phillips
I was leading an innovation workshop recently with a company that invited some of its customers to talk about the future. We were interested in getting feedback from key B2B customers about the future of the industry, where things were heading, and what strategies and programs my customer should…
Quality Digest
Each Friday, Mike Richman and Dirk Dusharme co-host Quality Digest Live, a 30-minute web TV show. On QDL they offer up news and commentary about the issues facing quality professionals and their organizations.
Often the topics covered on the show and in our editorial content are somewhat divisive…
Trevor Blumenau
How does one define quality in the context of a warehouse? The perfect warehouse is clean, has everything in its place, and is easy to access. Your warehouse looks like the one below, right?
You have a perfectly accurate database table that tells you exactly where everything is, correct? And…
Tab Wilkins
There’s no question the digital manufacturing revolution is racing at us. As a small or medium-sized manufacturer, how close are you to already being “smart?” Here are five steps in the journey to becoming a smarter digital enterprise.
First and foremost, be cybersecure. Cybersecurity is an…
Dirk Dusharme @ Quality Digest
Our Dec. 8, 2017, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs.
“Smart Manufacturing Trends in 2017”
The digital manufacturing environment, or smart manufacturing, is growing by leaps and bounds, and is spurred on by…
Laurel Thoennes @ QD
Who hasn’t been subjected to fear, manipulation, hypocrisy, and greed? The majority of the human race is continuously under the thumb of individuals who have succumbed to these unconscious states of existence. If you want change but don’t know what to do, here are points in a hopeful direction.
It…
Steven Brand
Smart manufacturing trends in 2017 indicate that a radical transformation in the manufacturing sector is taking place. In a report by global market research firm BCC Research, the global market for smart manufacturing is expected to grow from $159 billion in 2015 to $392 billion by 2020 at a…
Mike Richman
During last Friday’s episode of QDL, we examined the potential of quality thinking to improve outcomes for people’s health, manufacturing, and workplace efficiency. Let’s take a look:
“World Toilet Day” ISO truly has a standard (or at least a standard in development) for everything. World Toilet…
Gwendolyn Galsworth
We are fast approaching the time when companies realize and are ready to accept the astonishing power of empowering people, and the remarkable changes that can result. Yes, people as a resource for ideas is at the core of a transformed work culture and incalculable financial benefits—as long as…
Minter Dial, Caleb Storkey
The onslaught of disruptive technologies has resulted in business and operating models being turned upside-down. This requires a shift in mindset. Invariably, change is difficult. We are all creatures of habit and subject to long-standing attitudes. Those of you who have been in business a long…