All Features
Jean-Noel Barrot
Operating a small business, the backbone of the U.S. economy, has always been tough. But small businesses have been disproportionately hurt by the Great Recession, losing 40 percent more jobs than the rest of the private sector combined. Interestingly, as my research with Harvard’s Ramana Nanda…
Paul Blanchard
Cars, buildings, computer chips, you and me, and the air we breathe—everything is made of atoms. We learn this in elementary school, because, well, it’s an elementary fact. But for most of our history, we humans have been pretty much clueless as to what’s going on at the scale of individual atoms…
Laurel Thoennes @ Quality Digest
Automakers, suppliers, and tech companies are in a flurry to transform vehicles into connected devices and distribute the content to drivers and passengers. Corning Inc.’s transformation plans include using its Gorilla Glass to turn windshields into billboards.
What better way to tout Gorilla…
Mary McAtee
Sponsored Content
Technical and commercial media sources are constantly discussing how design safety and security has not kept pace with quickly evolving technologies. Pundits are pointing to issues with everything from self-driving cars to new holiday toys that latch on to your home Wi-Fi and…
Shoshana Burgett
D
uring the past year, I have interviewed many customers across a variety of manufacturing industries to learn more about their industry concerns, the design and manufacturing challenges they face, and the technologies that excite them. Here are some manufacturing and business trends to follow over…
Jim Benson
If you are reading this, you are likely human. Congratulations; I’m human, too.
Everyday we all wake up and wonder what the day will bring. We wonder who we will meet, what conversations we will have, and what we will do.
We all want to do things
In business we have processes, we have…
Taran March @ Quality Digest
There’s a lot of power and even nobility in the word “resolution.” But when it shows up accompanied by the trickster phrase “new year’s,” it's like a solemn king preceded by a capering jester. With every step we and our resolutions take into the year, it becomes harder to ignore the widening…
Matthew Pasek
For most of human history, people have been terrified by lightning. Frightening bolts from above, lightning was considered a tool of the gods to smite mortals for their hubris (or their unfortunate penchant for seeking shelter from storms under trees). The discovery and implementation of Benjamin…
Tannaz Mirchi
With airfares at their lowest point in seven years and airlines adding capacity, this year’s holiday air travel is slated to be 2.5 percent busier than last year. The system we use to coordinate all those flights, however, is decades old, and mostly depends on highly trained air traffic…
Chip Bell
It started out as a lackluster taxi ride from the airport to the hotel. But it turned regal and elegant the second I hailed the next taxi as I exited Charlotte Douglas Airport. The Crown Cab that pulled up was shiny and spotless. When the taxi driver raised the trunk to deposit my roller bag, I…
The common and recurring view of the latest breakthroughs in artificial intelligence (AI) research is that sentient and intelligent machines are just on the horizon. Machines understand verbal commands, distinguish pictures, drive cars, and play games better than we do. How much longer can it be…
Vijay Iyer
As the director of the structural heart team at Kaleida Health’s Gates Vascular Institute in Buffalo, New York, I perform minimally invasive, endovascular surgeries to repair structural defects of the heart. I specialize in valve replacements, clip procedures, and other structural heart treatments…
Jeffrey Phillips
I love innovation. I love all facets of it: the discovery of needs, creativity, unique solutions, and the realization of ideas as new products and services. But what concerns me sometimes is the way in which we attempt to implement innovation, because we are likely to constrain it at the time we…
Kara Baskin
Care.com co-founder Donna Levin played a key part in that company’s growth, and the passion was personal. Levin’s work plans were curtailed when her son was 11 weeks old and had a seizure following a difficult pregnancy. Tests were inconclusive. Her daycare situation evaporated; she and her…
Siddharth Dhomkar, Jacob Henshaw
With the amount of data storage required for our daily lives growing, and available technology becoming saturated, we’re in desparate need of a new method of data storage.
The standard magnetic hard disk drive (HDD)—like what’s probably in your laptop computer—has reached its limit, holding a…
Mike Richman
In the quality profession today, the term “guru” tends to be thrown around with reckless abandon, more often than not self-referentially by the “guru” him- or herself. Don’t get me wrong; there are many outstanding people now working in our field, with interesting and perhaps even revolutionary…
Kevin Meyer
“Excellent firms don’t believe in excellence—only in constant improvement and constant change.”—Tom Peters
The plan-do-study-act (PDSA) cycle is the core component of continuous improvement programs. You may have heard it called the plan-do-check-act (PDCA) cycle—and they are very similar—but I…
Ryan E. Day
Sponsored Content
Although more than 140 years old, Colonna’s Shipyard Inc. has not stood still with respect to modernization. Colonna’s has made the capital investments necessary to improve efficiency and productivity—and those investments are paying off.
During the late 1990s, Steel America (SA…
Dan Jacob
You’ve identified a fledgling quality initiative to fix the bottlenecks in your processes. Or perhaps you need that application with the latest technology that is sure to improve performance. You might have even discovered the approach to advance a culture of quality. Now that you know the…
NIST
The U.S. Commerce Secretary, Penny Pritzker, has named four organizations as the 2016 recipients of the Malcolm Baldrige National Quality Award, the nation’s highest presidential honor for sustainable excellence through visionary leadership, organizational alignment, systemic improvement and…
NIST
The National Institute of Standards and Technology (NIST) has released the Federal Laboratory Technology Transfer, Fiscal Year 2014, Summary Report to the President and Congress. Including both quantitative and qualitative measures of effectiveness, the report provides the most current…
Annette Franz
Weology. What is it? If you guessed that it sounds like “the study of we,” you’re pretty close. The name of the concept stems from a Muhammad Ali poem, which simply goes like this: “Me... we.” Three unique letters rearranged into two powerful little words.
The concept itself, which is also the…
Mike Richman
Hard as it may be to believe, a close analysis of our extensive trove of behavioral data on the Quality Digest user group indicates that more than a handful of you don’t regularly watch our regular weekly web TV show, Quality Digest Live, which broadcasts from our studio in Northern California…
Chip Bell
We bought a new house in a real nice neighborhood. The house was perfect except for one important feature—it came with a yard! I do not like yard work, and my wife does not like yard work. I travel all the time, and she works long hours.
One Saturday morning, I got a big idea. “Why don’t we just…
Gwendolyn Galsworth
In a visual workplace, information is converted into simple, universally understood visual devices and installed in the process of work itself, as close to the point of use as possible. The result transforms a formerly mute work environment into one that speaks, eloquently and precisely, about how…
