Training Features

Davis Balestracci's picture
Davis Balestracci
During the early 1990s, I was president of the Twin Cities Deming Forum. I had a wonderful board to work with, one of whom was Doug Augustine, our self-appointed provocateur. Doug was a 71-...
Mike Richman's picture
Mike Richman
During the Nov. 3, 2017, episode of QDL, we (figuratively) traveled the globe to bring you quality information. Let’s take a closer look: “‘Made in Japan’ Falls from Grace Amid Scandals, Systematic...
Bill Kalmar's picture
Bill Kalmar
Several high schools throughout the country are now experimenting with eliminating recognition of students who have high GPAs. In fact, some schools have curtailed the labeling of a valedictorian...
Henrik Bresman's picture
Henrik Bresman
The auto industry may be in for a double upending in the near future. First, the tipping point for self-driving cars is expected to occur between 2020 and 2026, according to experts’ estimates....
Jun Nakamuro's picture
Jun Nakamuro
The world first became aware of the Toyota Production System (TPS) when Taiichi Ohno published a book about his groundbreaking efforts at Toyota. It was published in Japan in 1978. The Japanese...
Chuck Cimalore's picture
Chuck Cimalore
A culture of quality drives the policies, practices, and processes needed to accomplish an organization’s work. Building a culture of quality begins with embodying core values, guiding philosophies...
Matthew Barsalou's picture
Matthew Barsalou
Quality tools can serve many purposes in problem solving. They may be used to assist in decision making, selecting quality improvement projects, and in performing root cause analysis. They provide...
MIT Management Executive Education's picture
MIT Management Executive Education
Design thinking is an innovative problem-solving process rooted in a set of skills. The approach has been around for decades, but it only started gaining traction outside of the design community...
Roy Swift's picture
Roy Swift
Certificates, certifications, badges, and licenses: What are they worth to the workforce? The last decade has seen huge growth in the number and variety of credentials, and this explosion has...
Christopher Martin's picture
Christopher Martin
It’s said that the first five years of children’s lives are important to their future development and growth. Most of that is spent at home with parents and loved ones, before children are thrust...
Mary Ann Pacelli's picture
Mary Ann Pacelli
On the surface, the manufacturing industry’s “good news, bad news” scenario appears to lean toward the good. The 2016 Global Manufacturing Competitiveness Index projects that by 2020, the United...
Michelle LaBrosse's picture
Michelle LaBrosse
A wonderful thing about humanity: most people love to learn. Think about how much fun it is when you have a question, and you are able to succeed in finding the answer through your own efforts...
Kelly Graves's picture
Kelly Graves
In general, people hate confrontation and will do just about anything to distance themselves from it, but a manager owes it to her employees to overcome this fear and address problems directly and...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
A reputable B2B company recently received feedback indicating widespread customer concern it was not helping its customers remain on the cutting edge of their own industries. The company was so...
Benjamin Jones's picture
Benjamin Jones
What does hailing a ride with Uber have to do with 19th-century geometry and Einstein’s theory of relativity? Quite a bit, it turns out. Uber and other location-based mobile applications rely on...
Anthony D. Burns's picture
Anthony D. Burns
I had humble, that is, poor, beginnings. I didn’t even know the taste of real ice cream until later in life. One of the first impacts I felt of the luxury that technology brings was the diode my...
MIT News's picture
MIT News
The first of the Massachusetts Institute of Technology’s (MIT) half online, half in-person supply chain management master’s degree programs is making a profit and bringing dozens of new degree-...
Tony Uphoff's picture
Tony Uphoff
  The U.S. manufacturing industry—once one of the most robust and powerful economic engines in the world—is now in a state of atrophy. Baby boomers are retiring in record numbers, taking their...
Michelle LaBrosse's picture
Michelle LaBrosse
It’s summertime. You’ve saved up your time off and planned a great vacation for yourself and your family. How, as a project manager, do you make sure your vacation just has those fun “risks,” that...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more. “Climbing Stairs Just Got Easier With Energy-Recycling...