Training Features

Christopher Martin's picture
Christopher Martin
Many of us are familiar with the concept of the Ohno Circle, innovated by Taiichi Ohno at Toyota during the 1940s. While familiarity with the technique and the goals it sets to accomplish is one...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Sometimes leaders make bad decisions or harm team morale by making autocratic decisions without involving others. And other times they waste their team’s time by unnecessarily involving them...
Iffet Turken's picture
Iffet Turken
The world faces a new crisis situation more or less every day—be it political, economic, or humanitarian. Wherever a crisis is experienced, echoes are felt around the globe. In the digital age,...
Lolly Daskal's picture
Lolly Daskal
After decades of coaching powerful executives around the world, I have observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive...
Miguel Noguerol's picture
Miguel Noguerol
The restaurant industry confronts many of the leadership challenges that other industries, corporate leaders, and entrepreneurs face. Chefs and chef-owners play a significant leadership role in...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Coaching is not just for problems. Coaching helps you avoid problems by providing space to think and be more intentional about your goals and actions. And coaching is especially helpful for getting...
Morten Bennedsen's picture
Morten Bennedsen
Employee absenteeism is a problem for companies everywhere. When employees are away from the office, for good reasons or not, the cost has been measured at somewhere around 4 percent of the world’s...
Mike Richman's picture
Mike Richman
On our most recent episode of QDL from this past Fri., April 14, 2017, we took a close look at innovation and engineering. Here’s a quick recap: “SAE Institute Creates Webisodes to Benefit STEM...
Steven Sweldens's picture
Steven Sweldens
The tide of popular opinion seems to have turned against multitasking. Recent articles scoff at the notion that people could satisfactorily complete more than one activity at a time, labeling it a...
Jim Benson's picture
Jim Benson
The notion of a successful distributed team seems like a wonderful yet unobtainable dream. But stop and think: How often are your nondistributed teams successful? When have they been successful...
Peter Robustelli's picture
Peter Robustelli
The largest problems facing businesses isn’t competition, globalization, or access to capital. It is something else, something embedded in the fabric of organizations as their most important asset...
Thomas R. Cutler's picture
Thomas R. Cutler
Two years ago, the marketing research division of Florida-based TR Cutler Inc. interviewed CEOs of privately held manufacturing operations in North America and reported that their top fear was a...
Christopher Martin's picture
Christopher Martin
‘How could I forget to do that?” I asked myself this question last week over and over, wondering how an important task was able to fly right over my head until I was reminded about it the next...
Sean Lynch's picture
Sean Lynch
You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction. Often, when attempting to...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
There are a lot of good quality tools and improvement processes out there for when you are not engaged and productivity wanes. But until you find the root cause of your behavior, any improvement...
Mike Richman's picture
Mike Richman
If there’s one thing that separates those who do things in an average way and those who do those same things in an extraordinary way, it’s passion. This sense of intense interest, excitement, and...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
One of my favorite sayings is, “Nothing changes if nothing changes.” The reverse is also true: If nothing changes, nothing changes. Perfect! So I was more than a little surprised recently when I...
Michelle LaBrosse's picture
Michelle LaBrosse
Jane is an amazing photographer, but her family feels her photography skills aren’t going to help her earn a living. Consequently, she was offered a job in her sister-in-law Kerry’s company calling...
Jim Benson's picture
Jim Benson
If you are reading this, you are likely human. Congratulations; I’m human, too. Everyday we all wake up and wonder what the day will bring. We wonder who we will meet, what conversations we will...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
There’s a lot of power and even nobility in the word “resolution.” But when it shows up accompanied by the trickster phrase “new year’s,” it's like a solemn king preceded by a capering jester. With...