Reshaping industries, automating routine tasks, and unlocking new realms of creativity—welcome to the world of generative artificial intelligence (gen AI).

However, the technology’s potential can only be fully realized when employees actively engage in learning how to use it effectively. Resistance to gen AI learning—often rooted in fear, skepticism, or uncertainty—can hinder organizations seeking to harness its transformative power. To overcome this resistance, leaders must understand the underlying causes, employ targeted strategies, and create a supportive learning culture.

Why employees resist gen AI learning

Resistance to learning gen AI often stems from deeply personal fears and systemic challenges within the workplace.

 …