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Apprenticeships Strengthen Clinical Engineering, Address Workforce Challenges
Courtney Kinkade
At a time when Americans already owe more than $1.6 trillion in student loans, and the cost of college continues to rise, some young people are defying the traditional route of a four-year degree. Established professionals looking for a career change aren’t necessarily going back to college.…
What Amusement Parks Can Teach You About Professional Development
Mike Figliuolo
I recently went to Kings Island amusement park with the kids. Beyond experiencing the thrill of $9 sodas and wicked awesome roller coasters, I learned a few things about professional development while I was there. Some of you love roller coasters, and some of you hate them. I used to hate them,…
The Problem With Improvement Projects
Donald J. Wheeler
An engineer once told me, “I work on project teams that have an average half-life of two weeks, implementing solutions with an average half-life of two weeks.” Time after time, and in place after place, our improvement efforts often fall short of expectations and fade away. In this article, I will…
Internship at NIST’s NanoFab Provides Vital Training
Ronald Cowen
Even before Shamir Maldonado-Rivera graduated from the University of Puerto Rico in 2019 with an applied physics degree, she had already picked out her dream job working with semiconductors. The only problem was that she lacked the hands-on experience. Her university studies hadn’t given Maldonado…
Real-World Data and Real-World Evidence
Chris Rush
While clinical trials are the gold standard for generating clinical data to use as evidence of your medical device’s safety and effectiveness, they are by no means the only way to gather clinical evidence. Real-world data (RWD), which typically come from routine healthcare delivery or…
The Seven Deadly Sins of Leadership
Mike Figliuolo
Leadership is perilous territory. People’s lives are at stake (sometimes literally). Although avoiding the following seven deadly sins won’t guarantee you’ll be a great leader, succumbing to them will guarantee you’ll have a significant learning moment. (Translation: You’ll fail miserably, but…
How Technology Supports ALCOA Principles
Stephanie Ojeda
In the highly regulated world of life sciences, data integrity isn’t optional; it’s essential. The ALCOA principles—attributable, legible, contemporaneous, original, and accurate—provide a foundational framework for ensuring data are reliable and trustworthy. With the rise of digital…
Cybernetics of the Systems Approach
Harish Jose
In this article, I look at the idea of “sweeping-in” in systems approach. Sweeping-in can be described as the process of opening up the inquiry of a system by expanding its boundaries. Philosopher and systems scientist C. West Churchman discussed this process in several works, including Thought and…
Making It Easier to Verify an AI Model’s Responses
Adam Zewe
Despite their impressive capabilities, large language models (LLMs) are far from perfect. These artificial intelligence models sometimes “hallucinate” by generating incorrect or unsupported information in response to a query. Due to this hallucination problem, an LLM’s responses are often verified…
Time-Based Maintenance
James Chan
Facility and equipment maintenance is most effective when performed proactively and regularly. This kind of routine maintenance can take many forms, ranging from the most basic approaches to complicated strategies using sensors and data to trigger maintenance. Time-based maintenance (TBM) is a…
22 Million Reasons to Accommodate Work-From-Home Requests
Gleb Tsipursky
The recent $22.1 million verdict in the case of Billesdon vs. Wells Fargo Securities has cast a spotlight on the increasing legal risks companies face when they ignore work-from-home (WFH) requests under the Americans with Disabilities Act (ADA). This landmark case underscores the critical need for…
Improvement Influencers
Bruce Hamilton
For an organization to develop a sustainable, continuous improvement culture, it must, as we say at Greater Boston Manufacturing Partnership, involve everybody, every day—i.e., process improvement must become an everyday part of everyone’s job. That’s the ideal. The reality, however, according to…
Ten Security Steps Every Remote Worker Should Follow
Mohammad Mahdi Zare
Remote work is now an essential part of the modern workplace, offering flexibility and convenience to millions of employees worldwide. However, with this shift to home offices and flexible workspaces comes a new set of security challenges. Remote workers face a unique set of risks, and businesses…
Four Ways to Measure Improvement Using Before/After Control Charts With Stages
Joshua Zable
Everyone has their own favorite graph type or visual tool. I’m not ready to declare this my favorite yet, but this oldie but goodie has got to get more time and attention. That’s right: I’m talking about control charts with stages, also sometimes called before/after control charts. If you’re not…
How Saying ‘No’ Strengthens Your Strategy
Mike Figliuolo
We’ve already talked about what a strategic plan is (and isn’t) in our discussion: “Strategic Planning Isn’t ‘Budget +10%.’” Hopefully, you’ve now got a direction mapped out and a list of initiatives to pursue, and you’re ready for a little tactical strategic advice. (Yes, that phrase is supposed…
Equipping Doctors With AI Assistants
Zach Winn
Most doctors go into medicine because they want to help patients. But today’s healthcare system requires that they spend hours each day on other work—searching through electronic health records (EHRs), documenting, coding and billing, gaining prior authorization, and evaluating services—that often…
The Power of the ‘Back of the Napkin’ for Innovation and Quality
Akhilesh Gulati
A few days after returning from a speaking engagement at the Innovate for Excellence Summit in Chicago last September, I spoke to Susan, an old classmate. We chatted for a while, and naturally the conversation drifted toward innovation—something we’re both passionate about. She asked me about my…
Improve Your Writing With Quality Principles
Mark Hembree
If you’re reading this, you probably read a lot. You’ve made your way through all our industry news, keeping tabs on trends in our feature stories and gleaning a greater understanding of your own business—at least we hope so. And if you read this much, it may be that you do a fair amount of…
Signs
Harry Hertz
How do you treat signs when you’re driving your car? Are you a strict rule follower? Does a stop sign cause you to come to a full stop, or a rolling stop, or no stop at all if you see no traffic? What about that intersection you go through every day, where you never see a car approaching from any…
Use Internal Controls for More Than Just Compliance
Scott Crow
W ithin the utility industry, regional entities increasingly focus on internal controls as a measuring stick for overall compliance performance. Developing and executing rock-solid internal controls with an automated compliance management software solution can help maintain compliance, not only…
Identity Management: What You Need to Know
ISO
Modern-day security breaches, such as the SolarWinds or T-Mobile attacks, aren’t one-off events; they are prime examples of how someone can steal your organization’s credentials and use them to gain illegitimate privileged access to sensitive assets. Data breaches happen daily, and in too many…
Managers Want You Back in the Office
Gleb Tsipursky
Despite the clear benefits of hybrid work models, a significant number of managers still push for their teams to be back in the office. A KPMG report of responses from 100 CEOs of large companies shows that more than a third expect to have all corporate workers back to the office full time by 2027…
Beyond Wishes and Hopes
Donald J. Wheeler
All improvement efforts require a framework. No matter what we’re doing, we all need some way to align our efforts and focus on a specific objective. During my 50 years in this business, I’ve seen people use many different improvement frameworks. Most of these have been variations on either PDSA (…
How to Prepare for Your Next Career Change
Mike Figliuolo
This ain’t your daddy’s or mommy’s business world anymore. I’m sure you’ve figured that out already. First of all, people use cell phones. I keep reminding my father. “Dad, turn on your cell phone when you’re not home.” “Why? Then it will ring. I’m retired, and I don’t want to be bothered by…
Four Types of Asset Maintenance Strategies
James Chan
Asset maintenance isn’t just about fixing things when they break. It’s a complex mix of strategies, both proactive and reactive. Finding the most cost-effective blend makes all the difference in the success of your maintenance program and your business as a whole. Whether your team is scrambling…

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