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Why Managers, Now More Than Ever, Need to Understand Corporate Finance
Gabriel Hawawini
Given the recent, renewed intensification of the shareholder vs. stakeholder debate, the concept of value creation has become more ambiguous. On whose behalf should organizations generate value? For owners, employees, upstream and downstream partners, or local communities immediately affected by…
Rethinking Manufacturing
Zara Brunner
Recently, I got the chance to travel to Youngstown, Ohio. As I came into town, it struck me that Youngstown was like many other cities across America, including my hometown of Buffalo, New York. In its heyday, Youngstown was a center of manufacturing and steel production—industries that employed…
Four Types of Robots Every Manufacturer Should Know
Matt Minner
There is a lot of buzz these days in the manufacturing sector about robots—and how they can help manufacturers address some of the challenges they face in today’s market, such as increased productivity and the scarcity of skilled workers. But what exactly do analysts and automation experts mean…
Three Rs of Analog Position, Sensor-Based Mechanical Measurements
Edward Herceg
Those of us old enough to remember the “good old days” recall that grade school focused on learning the three R’s: readin’, ’ritin’, and ’rithmetic. In the world of sensors, there are also three Rs: repeatability, resolution, and response. Despite how important these sensor parameters are, there is…
Combatting the Skills Gap by Empowering Underrepresented Communities
Sunni Massey
The National Association of Manufacturers (NAM) Manufacturers’ Outlook Survey: First Quarter 2019, found that 71.3 percent of the U.S. manufacturers surveyed cited the inability to attract and retain skilled workers as their top concern for the sixth consecutive survey. Analysts have called it a “…
Word-of-Mouth Marketing: How to Radically Boost Success
Knowledge at Wharton
A recent family biking vacation in the Dolomites region of Italy had my family and I all swept up in the charms of Northern Italy. Snow-capped peaks near the Austrian border, endless apple orchards, award-winning Chenin Blanc, and quaint Italian villages with healthy doses of affogato (strong…
How Colleges Can Help Students Out-Compete Robots
Caroline Preston
There’s a lot of anxiety out there about robots gobbling up our jobs. One oft-cited Oxford University study predicts that up to 47 percent of U.S. jobs are vulnerable to automation. Other research suggests the share is much lower. But while the exact numbers may be debated, there’s little question…
Seven Strategies to Manage a Micro-Manager
Victor Prince
If you work long enough, you will have a micro-managing boss or two. These bosses think they know your job better than you do. Maybe they had your job before they got promoted to management. They focus on how you do your job instead of on the results you produce. They think that because you are…
What Rowing Across the Atlantic Can Teach You About Navigating the Working World
Caroline Rook
Toby Gould was both excited and petrified on the morning of Dec. 12, 2018. He and the three other nonprofessional rowers in his team were due to set off from La Gomera in the Canary Islands in a rowing boat equipped with only as much kit and freeze-dried food as a 29 × 6 ft boat can carry. Ahead of…
Millennials Drive an Urgent Quality Gap
Barrett Thompson
A hot topic of conversation for many B2B industrial companies is the talent and skills gap due to the generational shift in the workforce from baby boomers to millennials. According to Ben Willmott, head of public policy at the Chartered Institute of Personnel and Development, “Too many employers…
It’s Not My Job
Jim Benson
If I have been on a decades-long drive to make work more flexible, Alton Brown has been on a similar one in the kitchen. There is no shortage of rants on his various shows about “unitaskers”... things in your kitchen that can only do one thing and therefore are only useful in a few, often unlikely…
Toyota Kata: A Lean Strategy for Keeping Up With the Pace of Change
Brian Lagas
‘Why are our changeovers taking so long?” If you’ve asked this question on the shop floor, more than likely you were met with blank stares by your employees. Open-ended questions like this are overwhelming, so employees try to find quick answers that don’t really address the problem. They don’t…
What Domino’s Learned From Imposing Constraints
James daSilva
When you think about Domino’s, you think about getting pizza quickly—30 minutes or less. Domino’s has also become known for technology, including flashy and fun concepts such as the Associated Talent Development (ATD) conference in Washington, D.C. There, attendees heard from Domino’s training and…
How Firms Can Nurture Internal Thought Leaders
Vip Vyas, Diego Nannicini
Is your enterprise dominated by passive thinking and prescribed routines? Or is it one that generates fresh thinking and unlocks insights into the future? The viral popularity of TED Talks—with more than a billion views to date—highlights the innate hunger we have for discovering breakthrough…
Integrating Industry 4.0 and a Kaizen Culture
Mike Micklewright
Industry 4.0 is the current trend of automation and data exchange in manufacturing technologies. Also known as the Fourth Industrial Revolution, it follows behind the previous three revolutions of: 1) mechanization, water, and steam power; 2) mass production, assembly lines, and electricity; and 3…
How to Convert ANSI/ASQ Z1.4 Sampling Plans Into Narrow-Limit Gauging Plans
William A. Levinson
Anthony Chirico1 describes how narrow-limit gauging (NLG, aka compressed limit plans) can reduce enormously the required sample size, and therefore the inspection cost, of a traditional attribute sampling plan. The procedure consists of moving acceptance limits t standard deviations inside the…
Five Reasons Quality Failures and Safety Incidents Still Happen
Shobhendu Prabhakar
Someone recently asked me why quality failures and safety incidents continue to occur despite organizations communicating their quality and safety visions to the workforce, developing and implementing quality and safety management systems, and campaigning day in and day out about quality and safety…
Bad Bosses: Dealing With Abusive Supervisors
Chris Woolston, Knowable Magazine
More than a decade has passed, but Mary Mawritz can still hear metal-tipped tassels flapping against leather loafers—the signature sound of her boss roaming the halls of his real estate company. “Whenever I heard that jingling, I would get sick to my stomach because I knew he was approaching,” she…
Teach Kids to Think As They Read, and Revise What They Write
Tara García Mathewson
Once students learn how to sound out words, reading is easy. They can speak the words they see. But whether they understand them is a different question entirely. Reading comprehension is complicated. Teachers, though, can help students learn concrete skills to become better readers. One way is by…
How to Influence Without Authority
Jesse Lyn Stoner
Back in the good old days, if you were in a position of authority, you could just announce what needed to be done and assume it would be carried out. But times have changed. As companies expand and become more complex, no matter what organizational structure is in place, people must work with each…
Leading a Kaizen Event
Mike Micklewright
Knowledge of kaizen theory, principles, tools, and experience in application are of course very important in leading successful kaizen events that drive real bottom-line results. However, equally important are the facilitation skills of the person who is leading the event and the team. Leading a…
The Cure for the Loneliness of Command
Manfred Kets de Vries
Recently, I was listening to the CFO of a large industrial firm who complained nonstop about her CEO. At the start of his tenure, the CEO regularly interacted with his top team but now seemed to spend most of his time brooding in his office. In meetings, he would often lose focus, have fits of…
Five Reasons Employees Don’t Trust Their Managers
Stuart Hearn
Managers have a profound effect on employee engagement. This is something we have known for quite a few years. According to a 2015 Gallup poll, managers account for at least a 70-percent variance in employee engagement scores. When employees and managers have a healthy, respectful, and honest…
The Higher the Quality, the Lower the Cost
Shobhendu Prabhakar
Historically, conventional wisdom among business managers was that the higher the quality, the higher the cost. This perception still holds true today among a few business managers. Common sense also tells us the same thing, i.e., to create higher quality products or services, organizations will…
Getting Your Foot in the Door When Switching Industries
Claire Harbour, Antoine Tirard
Born to a Dalit family, Megha was raised in Southwest India and learned English at her convent school. As a child, she aspired to be a fashion designer or a cardiologist, but her parents insisted that she become an IT engineer. After four years of higher education, Megha found a job in the booming…

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