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Is It Possible to Realign the Supply Chain?
Lisa Anderson
Global supply-chain disruptions are rampant. Manufacturers and business owners now routinely deal with triple and quadruple lead times, widespread shortages, escalating prices, and transportation delays. Every link in the supply chain is out of alignment. Think of the imbalance as a sixth-grader on…
Why Ethics Must Be Paramount in Quality
William A. Levinson
The U.S. Military Academy’s Honor Code says that “A Cadet will not lie, cheat, steal, or tolerate those who do.” Lt. Gen. Darryl A. Williams, the USMA’s superintendent, elaborated, “The tenets of honorable living remain immutable, and the outcomes of our leader development system remain the same,…
Supply-Chain Shortages Continue, But For Some the Problem Is Too Much Stock
Sarah Schiffling, Nikolaos Valantasis Kanellos
Everything was about shortages last year. COVID-19 vaccine shortages at the start of the year were replaced by fears that we would struggle to buy turkeys, toys, or electronic gizmos to put under the Christmas tree. For most of the year, supermarket shelves, car showrooms, and even petrol stations…
Digital-First Supply Chains Are Critical
Jason Tham
It’s common to hear about how the Covid-19 pandemic has disrupted supply chain operations. Supply chain leaders are navigating one of the most difficult periods in recent history, and it’s impossible to foretell an end to global disruptions. What many don’t realize, however, is that the pandemic…
Fully Automatic Picking of Unknown Products From Bulk Material
Sabine Terrasi
In intralogistics, there has been a real hype about robotics for some years now, whether in trade journals or at fairs. Most of them are classic six-axis articulated robots that are looking for their way out of a production environment and into logistics. The goal: fully automated small-parts…
Design’s New Frontier
Mary Beth Gallagher
First published Nov. 19, 2021, on MIT News. In the 1960s, the advent of computer-aided design (CAD) sparked a revolution in design. For his Ph.D. thesis in 1963, MIT professor Ivan Sutherland developed Sketchpad, a game-changing software program that enabled users to draw, move, and resize shapes…
It’s Not ‘The Great Resignation.’ It’s Actually ‘The Great Recognition.’
Matt Fieldman
Some are calling it, “The Great Resignation.” Others are calling it “The Great Reshuffle.” After spending the past year as executive director of America Works, I’ve talked with more than 250 manufacturing workforce development professionals throughout the MEP National Network and our partners.…
Boosting Vaccine Production Needs the Right Degree of Flexibility
Prashant Yadav, Antoine Désir
The pandemic has seen an unprecedented global effort to accelerate the development of safe and effective vaccines as well as a rapid expansion of vaccine manufacturing capacity. However, challenges in further scaling up vaccine manufacturing capacity to meet higher-than-expected demand, and the…
Consumers Value an Online Product More If They See It Being Touched
Andrea Luangrath
Consumers who see a product on sale being virtually touched are more engaged and willing to pay more than if the item is displayed on its own, according to a recent research paper I co-authored. Behavioral economists have previously shown that people value objects more highly if they own them, a…
How to Make Fragile Global Supply Chains Stronger and More Sustainable
Adel Guitouni, Cynthia Waltho, Mohammadreza Nematollahi
In 2019, global supply chains moved more than $19 trillion in exported goods. The production and sale of many items we need and use—including toys, clothes, food, electronics, and home furniture—depend on global supply chains. For most of us, supply chains are no longer an abstract concept. The…
Creating and Commercializing the NIST RoboCrane
Nicholas Dagalakis
The RoboCrane—now hard at work at the Chernobyl and Fukushima nuclear cleanup sites—is a good example of a successfully commercialized technology invented at the National Institute of Standards and Technology (NIST). I’ll try to tell that story here. During the early 1980s, the manufacturing of…
Give Your Customers ‘The Knife’
Chip Bell
One of my favorite Halloween memories was decorating the annual giant pumpkin with my son when he was young. As a toddler, he was primarily an observer as he watched me sculpt the face of the pumpkin with a scrimp knife. However, his commitment to the pumpkin-carving process ramped up dramatically…
China’s Retail Revolution
Mark Greevan
China’s dominance in manufacturing has made it the factory for the world. The subsequent economic growth enriched an ever-expanding middle class, and the country’s retail industry has quickly adapted to supply a growing appetite for consumption. Some of these developments in the way people spend…
Building Brand Lessons: The Returns Cycle
Nate Burke
With the rise of online shopping continuing to increase, thanks to the convenience and comfort of shopping from home, it's important for e-commerce businesses to look to their returns policy to ensure they’re not only catering to the tech-savvy, modern consumer, but also the environmentally…
Ship Product, Not Air
William A. Levinson
Shigeo Shingo was able to summarize entire concepts in single phrases, such as “paint parts, not air.” This meant that paint which misses parts in a spray booth constitutes wasted material and also an environmental aspect. “Ship product, not air” defines similarly empty space in packaging as wasted…
End-to-End Supply Chain Transparency
Daniel de Wolff
For years, companies have managed their extended supply chains with intermittent audits and certifications while attempting to persuade their suppliers to adhere to certain standards and codes of conduct. But they’ve lacked the concrete data necessary to prove their supply chains were working as…
A Transparent Supply Chain and Its Impact on People, Our Planet, and Our Businesses
Mark Schissel
Increasingly, consumers, investors, and other stakeholders are looking to companies big and small to do what’s right for people and our planet. To meet the demands of these stakeholders, transparency is key. In fact, an Innova Consumer Survey in 2020 revealed that six in 10 global consumers are…
What Is Blockchain 2.0, and Why Should Food Manufacturers Care?
Julia Canale
Believe it or not, the technology that brought you Bitcoin is beginning to make waves in the food manufacturing industry. This technology, called blockchain, is a digital ledger maintained across several computers, then linked through a peer-to-peer network. The system's design makes it difficult…
Let’s Change How We Pay for Hospitals
John Colmers, Sherry Glied, Knowable Magazine
This story was originally published by Knowable Magazine. The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing societal problems. Before Covid-19, most hospitals were operating on a standard “fee-for-service”…
Leadership Insights From the Baldrige Award-Winning City of Germantown, Tennessee
Christine Schaefer
When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, presidential award for organizational excellence. During the Baldrige program’s 32nd Quest for…
When It’s Time to Divorce Your Clients
Kate Zabriskie
From time to time we all have to send our suppliers or customers packing. Does the following client relationship sound familiar? About 100 of her clients use her services once a year. They expect champagne service on a beer budget, and they pull her attention away from the people she works with…
How the Climate Crisis Is Transforming the Meaning of ‘Sustainability’ in Business
Raz Godelnik
In his 2021 letter to CEOs, Larry Fink, the CEO and chairman of BlackRock, the world’s largest investment manager, wrote: “No issue ranks higher than climate change on our clients’ lists of priorities.” His comment reflected a growing unease with how the climate crisis is already disrupting…
A Dispatch and Routing Platform to Improve Deliveries
Zach Winn
More and more people are doing their shopping from home these days, and whether they’re ordering groceries, home office equipment, or Covid-19 tests, they increasingly expect their deliveries to be fast and on time. Companies have struggled to keep up with the rise in orders and expectations. One…
If They’re Not Ready to Change Gears, Specialized Companies May Be Left in the Dust
Sachin Waikar
Know who invented the first digital camera? It was Kodak—or more accurately, an engineer at the historic camera company who conceived the technology and built a prototype in 1975. But corporate leadership had no interest in pursuing the idea, given the company’s dominant position in the market for…
Meeting International Environmental and Quality Standards With Electrode Boilers
Dirk Dusharme
The pressure for industry to reduce harmful emissions and greenhouse gas emissions in particular has increased significantly in the past few years. Recently, President Joe Biden set an aggressive new target for the United States to reduce net greenhouse gas emissions by 50 to 52 percent from 2005…

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