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China’s Retail Revolution
Mark Greevan
China’s dominance in manufacturing has made it the factory for the world. The subsequent economic growth enriched an ever-expanding middle class, and the country’s retail industry has quickly adapted to supply a growing appetite for consumption. Some of these developments in the way people spend…
Ten Surprising Reasons Your Objectives and Key Results Are Failing
Bastin Gerald
It’s a great feeling for business leaders when they find a framework they know can change the way their company formulates and executes their goals. The feeling of possibility that comes with finding the right goal-setting framework acts as motivation to achieve more, more efficiently. Many leaders…
The ‘Great Resignation’ Is a Trend That Began Before the Pandemic
Ian Williamson
Finding good employees has always been a challenge, but these days it’s harder than ever. And it’s unlikely to improve anytime soon. The so-called quit rate—the share of workers who voluntarily leave their jobs—hit a new record of 3 percent in September 2021, according to the latest data available…
Deming Speech 1978: ‘Quick Review of Some New Principles of Administration’
W. Edwards Deming
Editor’s note: The following is from a transcript of a forgotten speech given in Tokyo in 1978 by W. Edwards Deming for the Union of Japanese Scientists and Engineers (JUSE). Because the original was a poor photocopy, there are small portions of text that could not be transcribed. Transcript…
Seven Project Management Tips
Jon Speer, Devon Campbell, Christie Johnson
When I began my medical device career, I started as a product development engineer. Part of the role included—right, wrong, or indifferent—project management. And I’ve found throughout my career and from discussions with hundreds of others in the industry that this is commonplace. What I learned,…
What to Do With Contrarians?
Henning Piezunka, Vikas Aggarwal, Hart Posen
Does this situation sound familiar? You’re sitting in a meeting, and you and your colleagues are energetically discussing how to handle an important issue or challenge. Ideas and suggestions are bouncing around so fast that the designated note-taker can barely keep up. Then a new voice chimes in,…
What Is Blockchain 2.0, and Why Should Food Manufacturers Care?
Julia Canale
Believe it or not, the technology that brought you Bitcoin is beginning to make waves in the food manufacturing industry. This technology, called blockchain, is a digital ledger maintained across several computers, then linked through a peer-to-peer network. The system's design makes it difficult…
How to Make a HACCP Plan to Prevent Safety Hazards and Recalls
Gregg Profozich
If your food manufacturing plant has to issue a product recall, many people might take to social media to vent their frustrations, resulting in a public backlash that can damage your brand’s reputation. Other consumers might opt to switch brands, resulting in further revenue loss. How can you…
Leadership Insights From the Baldrige Award-Winning City of Germantown, Tennessee
Christine Schaefer
When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, presidential award for organizational excellence. During the Baldrige program’s 32nd Quest for…
Performance Reviews Need a Brand-New Profit and Loss
Chengyi Lin
Performance reviews are clearly in need of an overhaul. A 2019 Gallup poll found that a mere 14 percent of employees are strongly inspired to improve based on their performance reviews. At best met with a lack of enthusiasm, at worst with resentment, this annual exercise in the era of The Great…
Ship & Shore Environmental Cultivates New Generation of Engineers in Annual Mentorship Program
Ship and Shore Environmental
Building on its successful mentorship efforts with Cal Poly Pomona and the University of California at Irvine, Ship & Shore Environmental (S&SE), a leading U.S. pollution abatement firm, announced the completion of its 2021 summer internship program with Sage Hill High School. This…
2021 Manufacturing Innovation: Where We Are
Rob Lowe
Much like many industries, the manufacturing sector has been completely upended by the Covid-19 pandemic. However, unlike many sectors, manufacturing was already in the midst of a consistent cycle of up and downs by the time the Covid-19 pandemic struck. From sourcing challenges to fighting off…
How Employees Can Become Better Organizational Citizens
Knowledge at Wharton
Food Co., a pseudonym for a large food processing plant in the U.S. Northeast, had been operating successfully for several years when the plant manager realized he had a problem he couldn’t solve alone. The employees did their jobs well, but they didn’t seem to care much about taking care of each…
If They’re Not Ready to Change Gears, Specialized Companies May Be Left in the Dust
Sachin Waiker
Know who invented the first digital camera? It was Kodak—or more accurately, an engineer at the historic camera company who conceived the technology and built a prototype in 1975. But corporate leadership had no interest in pursuing the idea, given the company’s dominant position in the market for…
Making Effective Use of Outside Innovation
Felipe Monteiro
Bringing innovation inside an established firm, even one that has created novel ideas in the past, is not as simple as just purchasing bundled external knowledge and expecting it to work wonders at headquarters right away. Enel CEO Francesco Starace’s mandate was to create long-term sustainable…
Operational Readiness: The Precursor to Operational Excellence
Rich Tree
Following any tech transfer project, the subsequent startup of the manufacturing line is almost always full of challenges. The goal is to start up as soon as possible once the project is completed but also to achieve steady-state throughput as quickly as possible after the startup begins. This type…
Hexagon Robotic Control Software Accelerates Autonomous Quality Assurance for Industry 4.0
Hexagon Manufacturing Intelligence
Hexagon’s Manufacturing Intelligence division, which supplies smart manufacturing technologies to giants from Volkswagen to Boeing, has unveiled HxGN Robotic Automation, pioneering robotic programming and control software that enables nonspecialist quality professionals to program industrial robots…
More Companies Pledge ‘Net-Zero’ Emissions, But What Does That Really Mean?
Amrou Awaysheh
You’ll probably hear the term “net-zero emissions” a lot over the coming weeks as government leaders and CEOs under pressure talk about how they’ll reduce their countries’ or businesses’ impact on climate change. Amazon, for example, just announced that more than 200 companies have now joined The…
Should U.S. Companies Stop Relying on China?
Knowledge at Wharton
After more than a year of being pummeled by pandemic-related supply chain shortages, computer maker HP had some good news to report during its third-quarter earnings call last month. Revenue is up 7 percent over the prior-year period, even though it fell short of projections. The problem isn’t…
Five Biggest Quality Management Mistakes in the Medical Device Industry
Sara Adams
At Greenlight Guru, we collectively have hundreds of years of experience in medical device quality management. We’ve all seen some great successes during our time in the industry—high-quality medical devices that improved the quality of life for countless people around the world. But we’ve also…
How the Crisis in Container Ships Could Ruin Christmas
Stavros Karamperidis
Ningbo-Zhousan may not exactly be a household name, but find something in your house made in China, and it’s quite likely it was delivered from there. Ningbo-Zhousan, which overlooks the East China Sea some 200 km south of Shanghai, is China’s second-busiest port, handling the equivalent of some 29…
Apprenticeships and Workforce Development Programs Are Having a Moment
Torsten Schimanski
The manufacturing skills gap has been a topic of discussion for several years. According to a 2021 Deloitte study, it is estimated that by 2030, there will be 2.1 million manufacturing jobs that will need to be filled. Finding employees who are trained, skilled workers is becoming more critical in…
How to Use ISO 9004 to Improve Your Manufacturing Operation
Eliot Dratch
The International Organization for Standardization (ISO) is an independent, nongovernmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. As technology continues to rapidly develop, new standards are drafted and…
Taking on Transformation: A Hands-on Start to Gain Digital Momentum
Jason Chester
The most popular phrase in manufacturing today is “digital transformation.” Every company now understands the immense value digital transformation can provide. It’s essential for overhauling efficiency, agility, and ultimately, the bottom line. Digital transformation represents the very essence of…
How a New Standard Is Helping Small Firms Think Big
Ann Brady
Better buying power, greater efficiencies, and more innovative ideas are not just for big businesses. The publication of ISO 44003 is helping smaller players flex their collective muscle by making the most of strategic partnerships. How many of us cooped up at home during the lockdowns and travel…

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