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Think Differently—Sometimes
Sachin Waikar
‘Diversity means lots of things,” says Amir Goldberg, an associate professor of organizational behavior at Stanford Graduate School of Business. “These days, it evokes the idea of race or gender, but it’s also about how people think.” Beyond their demographic differences, people working in a group…
Middle Managers: The Forgotten Heroes of Innovation
Ben Bensaou
For many organizations, the biggest challenge of innovation isn’t coming up with good ideas—it’s making sure those good ideas are noticed and acted upon. This is a particular challenge for multinationals, such as global pharmaceutical and health company Bayer, which have thousands of staff spread…
Building Machines That Work for Everyone
Tahira Reid, James Gibert
People interact with machines in countless ways every day. In some cases, they actively control a device, like driving a car or using an app on a smartphone. Sometimes people passively interact with a device, like being imaged by an MRI machine. And sometimes they interact with machines without…
Four Tips for Employee Engagement
Mike MacPherson
For managers seeking to boost employee engagement, this is something that can only be earned, not enforced. If the past two years have shown us anything, it’s that genuine employee enthusiasm, motivation, and drive at work come from a passion for the work. No amount of free lunches, ping-pong…
Cobots: Safety, Training, and Ethical Considerations for Employers
Rebecca Saenz
There are three key things cobot developers and employers using cobots must remember when considering implementation: 1) human life takes precedence, 2) human life takes precedence, and 3) human life takes precedence. Dictionary.com defines cobot as “a computer-controlled robotic apparatus that…
AI for Small and Medium-Sized Companies
Katie Rapp
For manufacturers, artificial intelligence (AI) can be a game changer. Greater efficiencies, lower costs, improved quality, and reduced downtime are just some of the potential benefits. This technology isn’t just for large manufacturers. High-value, cost-effective AI solutions are more accessible…
Innovation Is Everyone’s Business
Ben Bensaou
A manufacturer of the fabric used to reinforce car tires might not seem an obvious source of innovation inspiration. But in just a few years, Kordsa, a part of the Turkish industrial conglomerate Sabancı Group, transformed itself from a price-driven maker of commodity products into a provider of…
​​The Three Pillars of Remote HR Excellence
Maxim Wheatley
Three years’ worth of new graduates have entered the workforce entirely remote due to the changing atmosphere of the work world, and more companies than ever are fully remote. Millions of employees have experienced remote work for the first time and don’t plan to go back to brick-and-mortar offices…
Best Practices for an Effective Medical-Device Design Transfer Process
Etienne Nichols
If you’re looking for information on medical-device design controls and product development, you can find a practically endless number of articles, videos, and podcasts with a few quick online searches. Yet with so much out there on these topics, there’s a glaring omission of a closely related…
Four AI Trends That Will Impact Manufacturing in 2022
Artem Kroupenev
The manufacturing industry was thrown into the spotlight early in the pandemic as consumers rushed to stores, panic-buying everything from canned goods to water bottles. Since then, the industry has had more than its fair share of challenges, including the critical ramp-up of vaccine and…
Quality 2022: Two Big Changes Ahead
Jeff Dewar
With membership in ASQ down, ISO 9000 series certifications down, and an unnerving reduction in quality management staff in many companies during the pandemic, today’s quality professionals are justifiably concerned about their future and career choice. Here’s my take on the future of quality: It…
Happy 40th, QD!
Mike Richman
It’s hard to fathom that Quality Digest, a little Northern California media company respected by all and beloved by many, turned 40 in November 2021. For a human being, 40 may be the new 30, but it’s still just creeping up on middle age. For a small business, on the other hand, 40 years is…
You Can’t Improve a Process If You Can’t Measure It
Dirk Dusharme @ Quality Digest
No matter which quality management methodology, technique, or fad du jour you chose during the past 40 years, from quality circles to TQM to Six Sigma, all had one thing in common: data. In manufacturing this eventually meant measurement data. Whether it was dimensional, time, temperature,…
The Ghost of Quality Future
Dr T Burns
I’m a chemical engineer. The fundamentals of the chemical engineering profession were laid down 150 years ago by Osborne Reynolds. Although chemical engineering has seen many advances, such as digital process control and evolutionary process optimization, every engineer understands and uses Reynold…
After a Global Pandemic, Are Fully Remote QMS Audits Truly Effective?
Steven Severt
Although ISO 19011—“Guidelines for auditing management systems” has included language about remote quality management system (QMS) auditing since the 2018 revision, this became a reality for many of us in March 2020 with the onset of Covid-19 and the mass lockdowns that ensued. Many of us have been…
The Pursuit of Purpose May Be Harming Your Organization
Winnie Jiang
In what has become the most watched commencement speech ever, Steve Jobs had this advice for the class of 2005 at Stanford University: “The only way to be truly satisfied is to do what you believe is great work, and the only way to do great work is to love what you do.” Inspiring words from the…
Digital-First Supply Chains Are Critical
Jason Tham
It’s common to hear about how the Covid-19 pandemic has disrupted supply chain operations. Supply chain leaders are navigating one of the most difficult periods in recent history, and it’s impossible to foretell an end to global disruptions. What many don’t realize, however, is that the pandemic…
Achieving Better Medtech Outcomes With Proactive Post-Market Surveillance
Kari Miller
In the medtech space, all roads lead to quality. Unlike pharma, which looks at safety and quality separately, all of the information around risk and vigilance to inform product improvement will be housed within a medtech company’s quality management system (QMS). The primary goal of post-market…
Using NVH System Prediction for Early Design and Virtual Prototyping
Siemens PLM Software
Siemens Digital Industries Software introduces System NVH Prediction, a new Simcenter software application. It can bring the benefits of a comprehensive digital-twin approach to accurately and easily predict the interior and exterior noise, vibration, and harshness (NVH) performance of a vehicle…
Creativity May Suffer When Mature Projects Change Hands
Dylan Walsh
Justin Berg has watched Back to the Future at least 25 times. Same with the DVD special features—the voiceovers and backstory and interviews. It’s his favorite movie, and he’s long believed that part of the film’s greatness is attributable to the fact that writer-director Robert Zemeckis oversaw…
What E-Commerce Will Look Like in 2022
Quality Digest
Getting your product into customers’ hands is often an undervalued—and under-engineered—part of your organization’s value chain. If the pandemic’s effect on our supply chains has taught us anything, it’s this: Diligent reevaluation of our modus operandi is a must for success. When the Covid…
It’s Not ‘The Great Resignation.’ It’s Actually ‘The Great Recognition.’
Matt Fieldman
Some are calling it, “The Great Resignation.” Others are calling it “The Great Reshuffle.” After spending the past year as executive director of America Works, I’ve talked with more than 250 manufacturing workforce development professionals throughout the MEP National Network and our partners.…
Fusing High Performance and Manufacturability With SDfM
Jacob Bourne
Simulation technology is continually advancing to model increasingly real-world product behavior; however, many companies lag in its adoption. A recent survey found that only 37 percent of respondents said they applied manufacturing simulation during the product design phase. The vast majority…
Enabling an AI-Ready Culture
Roxanne Oclarino
Artificial intelligence (AI) promises that organizations will be 40-percent more efficient by 2035, unlocking an estimated $14 trillion in new economic value to global GDP by 2030, according to PwC. This makes it the biggest commercial opportunity in today’s fast-changing business climate, all…
How to Approach Corrective Action Requests With Medical Device Suppliers
Taylor Brown
For medical device manufacturers, finding success means setting ourselves up for success with repeatable processes that not only ensure quality but also mitigate future risk. This drive for quality is the reason we have such hyper-specific language in our standards. It’s what demands the stringent…

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