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Risk Management in ISO 13485
Stephanie Ojeda
In December 2023, the U.S. Food and Drug Administration (FDA) expects to issue its long-awaited overhaul of its Quality System Regulation (QSR). The biggest change is that the new Quality Management System Regulation (QMSR) will harmonize with ISO 13485 for medical device quality management. With…
Puzzlement
Harry Hertz
I enjoy solving puzzles! I start each morning by doing at least two New York Times puzzles, Wordle, and Connections. My wife and sons and their spouses do the same, although not necessarily as part of their early-morning routine (except on weekends). We have a texting thread where we each report…
Surprise! You’re Fired!
Mike Figliuolo
Have you ever met someone who was fired from their job? I’ll bet you $50 they said, “Yeah, I never saw it coming.” For some reason, getting canned always comes as a shock to people. They’re clueless as to how bad they’re doing and how close to the door they are. Makes you wonder: Are you close to…
How Leadership Shapes Sustainability Governance
Ron Soonieus
Driven by geopolitical uncertainty, trade risks, and new technologies such as generative AI, the most profound business transformation in 50 years is underway. Alongside these factors, pressures from regulators and stakeholders are mounting around the reporting, transparency, and accountability of…
One Metal Fabricator’s Holistic Automation Strategy
Tim Heston
At Metalworks Inc.’s main plant in Lincoln, Nebraska, co-founders Rob Ernesti and Doug Swanson walked past a new punch/laser system being tested, complete with part removal and stacking automation. It’s one piece of a value stream dedicated to a family of parts. They next walked by a row of small…
Healthcare Management and ISO 7101
ISO
Healthcare administrators find themselves at the fore of a demanding and transformative field, where the pursuit of excellence in patient care is nonnegotiable. In a health industry landscape facing evolving regulations, escalating costs, and an increasing emphasis on patient outcomes, the need for…
Want to Replicate the German Apprenticeship Model?
Matt Fieldman
When I first started at MAGNET (part of the Ohio MEP) in 2015, I walked into my new office and saw a white paper sitting on my desk. In it, our former board chair Felix Brueck outlined how we could adapt the German apprenticeship model of workforce development to Northeast Ohio and reap real…
Ten Areas Where Manufacturers Might See an Impact From AI
John Davis
Over the past decade, one of the biggest advances in enterprise resource planning (ERP) has been the ability to communicate and integrate with machines and external software programs to lower costs and increase efficiency. For example, BOM Compare software can reduce engineering costs and get jobs…
How Your Business Can Achieve Global Domination
Mike Figliuolo
I’m going to take over the world! It’s really fun to say that. It’s even more fun to take action toward that goal. Our world has gotten smaller. Way smaller. Globalization is an unstoppable trend. But as they say, the trend is your friend, so why not take advantage of it? I don’t care how big or…
The Importance of Supportive Management
Mark Rosenthal
This all happened nearly three decades ago. Since then, the company has been through a series of mergers and acquisitions. Thus, the only thing I can be certain of is that things are different today—at least I hope so. It was Tuesday afternoon of a traditional five-day kaizen event. Monday morning…
Addressing the Experience Gap Between Longtime Employees and New Talent
Melissa Stewart
Companies are always looking for ways to bring in fresh ideas and new perspectives. And in an ever-evolving digital world, you can’t blame them. Young talents possess the latest technological skills and insights, which can be incredibly useful in adapting to the times. However, there’s one thing…
A Guide to Distributed Leadership
Gleb Tsipursky
Atlassian, one of the world’s most successful remote-first companies, has unlocked the secrets to mastering distributed work. I recently spoke with Atlassian’s Annie Dean, head of its aptly named “Team Anywhere” program, to get her insider’s perspective on the keys to thriving in the distributed…
Forging a Positive AI Mindset
Wael William Diab
Artificial intelligence (AI) is everywhere—and that’s something to marvel at. AI is powering everything from advanced web searches to social media recommendations and video game design. But it could do infinitely more. AI has the potential to revolutionize our societies and economies. Discussions…
Needed: A Few Good Men and Women
William A. Levinson
Valuable American manufacturing jobs were sent offshore under the dysfunctional belief that low-wage labor would result in lower product costs and higher profits. Although it may seem counterintuitive, manufacturers do better with high-wage workers who will acquire skills, follow work standards,…
Managerial Miscues: ‘The But(t) Sandwich’
Mike Figliuolo
Some people advocate giving good feedback before and after bad feedback. Doing so is actually harmful. Instead, good leaders deliver tough feedback directly. Every once in a while history repeats itself—and those who fail to learn from it are doomed to repeat it. This post is in the spirit of that…
How to Structure a Clinical Investigation Report Summary
Stephanie Hinton
If you’re conducting a clinical investigation of a medical device in a European Union member state, you will be required to submit a clinical investigation report (CIR) along with a summary of the CIR to that member state. The European Union Medical Device Regulation (EU MDR) lists this as one of…
Why Attempts to Empower Employees Can Often Fail
Tobias Dennerlein
A majority of American workers right now aren’t feeling very motivated on the job, a new survey suggests. Management experts often encourage business leaders to motivate employees by empowering them. The idea is that when workers are free to make decisions and manage their workday, they become more…
Labor Wastage Day
Bruce Hamilton
I’ll admit it: After five decades watching U.S. companies turning to simplistic accounting tricks to remain profitable, I’m discouraged. I was a kid when I first discovered the Toyota Production System (TPS). My eyes were opened to the immense amount of waste in our production and business…
A First Step Toward Resilient Organizations
Ekin Ilseven
An organization’s resilience can’t be measured in advance. Crises, by definition, emerge not only from unfamiliar, disruptive, and unexpected events, but also when the immediate consequences of such events get entangled and intertwined with the complex dynamics of the organization. Organizations…
Aligning Incident Management With ISO 45001 Requirements
Stephanie Ojeda
The number of ISO 45001 certificates is growing fast, jumping 54% from 2020 to 2021, according to the ISO Survey. This occupational health and safety standard is especially prevalent in manufacturing, where managing safety incidents is a core concern from the perspective of protecting workers,…
Rabid Ferrets in the Corner... Give Them an Out
Mike Figliuolo
Stupid stuff is going to happen. Expect it. It’s part of our complex and highly interdependent world. People will make mistakes. A lot of them. Layer on top of that some incredibly politically charged cultures (for more on that subject see “Hot Heads and Karma”), and there’s an abundance of…
Explaining Work-Life Balance to a 5-Year-Old
Jones Loflin
I’ve been dabbling in AI (or ChatGPT as some of you may call it) for about eight months. I’ve used it to strengthen blog titles, make content “punchier,” and help me get some creative juices flowing. However, by far my favorite thing to do with it is to ask it to explain a complex topic to a 5-…
What Our Brain Activity Reveals About Improving Workplace Culture
Elizabeth Z. Johnson, Michael Platt, Vartika Parasramka, Victoria Villacorta, Emily Foy, Natalie Richardson
Countless management and HR blogs, articles, and books are packed with advice about best practices for improving workplace culture, making teamwork more effective, ways to stay on task, and methods to get the most out of meetings. In parallel, organizations often query employees with self- and peer…
Manufacturing Day: Changing People’s Perceptions
NIST
Manufacturing Day, or MFG Day, has grown to mean many things since it was officially proclaimed in 2012. Some celebrate on the first Friday in October with an event at a manufacturing facility or a school. Others participate in a regional celebration at an events center. Some areas have a…
When Assignable Cause Masquerades as Common Cause
William A. Levinson
The difference between common (or random) cause and special (or assignable) cause variation is the foundation of statistical process control (SPC). An SPC chart prevents tampering or overadjustment by assuming that the process is in control, i.e., special or assignable causes are absent unless a…

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