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What Does ISO 9001 Have to Do With Climate Change?
Michael Mills
Superficially, ISO 9001 and climate change sound different: ISO 9001 is about how to do things well so your organization satisfies its customers; climate change is about physical and chemical interactions in the atmosphere, and the consequences for our lives in the future. But ISO is adding…
Boosting Quality Inspection With Big Data
Miron Shtiglitz
The main benefit of deploying artificial intelligence (AI) for quality inspection is a significant improvement in defect detection. However, the data generated and stored by inspection systems have the potential to deliver additional benefits, including major improvements in yield. Anyone working…
Motivation Up, Attrition Down: Employee Engagement
Matthew Bidwell
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
FDA Inspections on the Rise
Alonso Diaz, Maria DiBari
Inspections by the U.S. Food and Drug Administration (FDA) are on the rise after the nation has recovered from the Covid-19 pandemic. Domestic inspections showed a drop in 2020 due to state health guidelines around quarantine. The rise has more than doubled within three years of post-pandemic…
Turn Negative Thoughts Into Positive Actions in Five Steps
Jessica Rector
Do you have a Negative Nancy (NN) or Toxic Tim (TT) that you’re keeping longer than you should? Would you let them go if you weren’t so short staffed? One Negative Nancy or Toxic Tim infiltrates the whole company, and their attitude spreads throughout, affecting everyone. Think of it like this:…
New Business Idea? What’s Your Problem?
Mike Figliuolo
If you have a new business idea, I’m excited for you. If you ever want to get it off the ground, however, be sure you have a problem. A real problem. I know that sounds cryptic. Allow me to explain. When I hear a new pitch, the first question I ask is, “What’s the problem?” You would be surprised…
Outlook for a New Generation of Project Management Pros
Te Wu
Business skills are constantly changing to keep up with current technological and societal trends. But 2023 wasn’t an ordinary year, and there were three major developments that accelerated the evolutionary process of project management.  First, thanks to the launch of ChatGPT in November 2022,…
Disposal by Type?
Silke von Gemmingen
Smart waste management is one of the core tasks within smart cities, i.e., those urban areas in which innovative technologies and data-driven solutions are used. They aim to improve residents’ quality of life, minimize environmental impact, and use resources more efficiently. Conserving resources…
Investors Are Watching, and Judging, Your Work-From-Home Policies
Gleb Tsipursky
Many companies have struggled with figuring out their flexible work policies. What they may not realize is that many investors are watching—and judging. Indeed, a number of investors have explicitly and publicly integrated work-from-home (WFH) policies into their evaluations of prospective…
Generative AI Can Boost Productivity Without Replacing Workers
Katia Savchuk
Since generative AI went mainstream in 2023, it has inspired an equal measure of hype and fear. Boosters of tools such as ChatGPT and DALL-E predict that they will transform our economy, while skeptics worry about their potential to produce inaccurate or harmful results and ultimately replace…
The Price of Excellence
Alonso Diaz, Maria DiBari
Quality consistently ranks among organizations’ foremost competitive priorities; it’s a prerequisite for success in the global marketplace. Firms that want a competitive edge do it by delivering products that meet customer needs and function as intended. Despite the long-standing emphasis on the…
A New Year’s Resolution to Improve Your Business
Mike Figliuolo
By eliminating low-value work from your life, you can focus on more important things. Get rid of difficult customers and focus on driving your business instead. To get your new year started right, I’d like to share with you what I’ve been taught by homemade bread, lawn mowers, and cheap customers…
Empirical Root Cause Analysis for Human Error
Matthew Barsalou
A root cause analysis (RCA) should be empirical; however, this can be difficult when dealing with human error. A typical human failure is a missed operation, such as when a process step isn’t carried out. This could mean a part wasn’t installed, a bolt wasn’t tightened, or a server didn’t deliver a…
How to Make Your Team Smarter
Adam Grant
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
Thinking Friday
Akhilesh Gulati
The first day of the conference was over, and most of us congregated for happy hour, relaxing, networking, and furthering our connections. We reminisced about the day, commenting about the good, the bad, and the ugly: events at work, travel, organizational policies, you name it. Interestingly, the…
Overcoming Challenges in Hybrid Meetings
Gleb Tsipursky
Have you ever felt like you’re speaking into a void in a hybrid meeting? You’re not alone. The shift to hybrid workplaces has introduced a unique set of challenges in communication and collaboration. The goals? To make the office worth the commute, and the virtual connection minimally distant from…
Leveraging AI for Real-Time Quality Control in High-Precision Manufacturing
Eric Whitley
High-precision manufacturing is critical in industries where even the slightest deviation can lead to significant consequences. It encompasses processes that demand the utmost accuracy, often in sectors like aerospace, medical devices, and electronics. Precision is important due to its direct…
In Pursuit of Quality Excellence
ComplianceQuest
Today’s quality leaders in the life sciences industry have nearly impossible charters. Long-term trends and sudden black swan events in combination can hinder an organization’s ability to exert control over product quality. Globalization, labor shortages and strikes, outsourcing, just-in-time…
Survey Reveals 87% Admit to Using Regrettable Language Under Stress
Matthew Zajechowski
Stress is an inevitable part of life, shaping and influencing our every decision, emotion, and action, including the way we communicate. It may induce the silent treatment or cause an emotional outburst, both of which can cause future regret. Preply, a language learning service, surveyed Americans…
Digital Twins Are a Critical Resource in 2025
Jason Walker
As the manufacturing industry continues to grapple with labor shortages, potential shifts in government policies could further intensify these challenges in 2025. This heightens the urgency for manufacturers to meet demand while navigating an unpredictable future. One area where this is…
How to Stay Competitive and Reduce Turnover in Manufacturing
Scott Ginsberg
Manufacturing is undergoing two significant transformations: a workforce shift and a work method shift. The manufacturing sector faces a 37% annual labor turnover rate (U.S. Bureau of Labor Statistics), indicating a substantial challenge in retaining employees. Also, 54% of leaders report that…
How Coaching Improves a Manufacturing Workplace Culture
The MEP National Network
The personalized nature of coaching makes it a powerful force for manufacturers. You can employ coaching to improve leadership, enhance performance and teamwork, or address personal and organizational development.  With as many as five generations in the workplace at the same time, and constant…
You Call Them Business Partners, But Your Contract Says Otherwise
Mike Figliuolo
Your legal department is screwing up. Royally. You work hard to build relationships with other businesses. How many hours do you invest getting closer to partners, customers, and suppliers? And then that wonderful handshake happens, and it’s time to hammer out the agreements. That’s when Larry the…
Password Protocol Made Easy
Mark Hembree
Without raising false alarms, it’s fair to say that password insecurity is a problem that lives near you and is worthy of your attention. In its article, “139 password statistics to help you stay safe in 2023,” digital security firm Norton cites a report by password manager LastPass that more than…
Adapting to Dynamic Change
Chris Caldwell
The quest to optimize equipment efficiency, ensure consistent quality, and lower operational costs while empowering a stronger workforce continues to permeate the industrial landscape. While challenges persist, the transformative potential that high-performance robotic automation is bringing to…

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