{domain:"www.qualitydigest.com",server:"169.47.211.87"} Skip to main content

        
User account menu
Main navigation
  • Topics
    • Customer Care
    • Regulated Industries
    • Research & Tech
    • Quality Improvement Tools
    • People Management
    • Metrology
    • Manufacturing
    • Roadshow
    • QMS & Standards
    • Statistical Methods
    • Resource Management
  • Videos/Webinars
    • All videos
    • Product Demos
    • Webinars
  • Advertise
    • Advertise
    • Submit B2B Press Release
    • Write for us
  • Metrology Hub
  • Training
  • Subscribe
  • Log in
Mobile Menu
  • Home
  • Topics
    • Customer Care
    • Regulated Industries
    • Research & Tech
    • Quality Improvement Tools
    • People Management
    • Metrology
    • Manufacturing
    • Roadshow
    • QMS & Standards
    • Statistical Methods
    • Supply Chain
    • Resource Management
  • Login / Subscribe
  • More...
    • All Features
    • All News
    • All Videos
    • Contact
    • Training

Making High-Stakes Decisions Right

INSEAD professors shed light on how people and machines can sharpen their judgment within work and personal contexts

Dave Photoz/Unsplash

Lily Fang

INSEAD

Tue, 11/03/2026 - 12:02
  • Comment
  • RSS

Social Sharing block

  • Print
Body

Who makes the better call: a manager with a wide-ranging career or a narrow one; a doctor who trusts their instincts or one who sticks to clinical guidelines; a human recruiter or an algorithm that assesses job candidates?

ADVERTISEMENT

In this month’s roundup of INSEAD research, we look at how people and machines make high-stakes decisions, including those above. Other insights cover how generative AI can produce ads that are attractive and on-brand, and the finer points expatriates need to ponder when it comes to buying or renting a new home. 

Does a varied career make managers better at spotting winners?

Is a manager who has worked in numerous firms better at predicting which new products will succeed? It depends on where that experience comes from.

By tracking managers’ share purchases ahead of product launches, Philipp Meyer-Doyle and his fellow researchers found that those who had worked in several firms and functions read their company’s prospects better. But managers who had moved between industries underperformed compared to peers with less-varied work experience. The gaps widened farther when markets were especially volatile.

Transforming digital advertising with generative AI

Generative AI can churn out endless ad images, but many either aren’t attractive or not on-brand. Remi Daviet and his co-author developed a cost-effective active learning approach that trains AI to meet both objectives. They paired an image generator with two prediction models and tested the system in a live advertising campaign for an outdoor activities company. The generated ads drew more clicks and were more consistent than those from a professional human designer or an aesthetics-focused rival AI model.

Daviet’s research provides a validated methodology for addressing two challenges in creative design: finding effective ideas and keeping them on brand.

When doctors stray from clinical guidelines

Guidelines tell doctors when to order follow-up ultrasound scans, but doctors don’t always follow them. At Singapore’s largest obstetrics and gynecology hospital, Xinyu Liang, Srishti Arora, and Michael Freeman found that over-scanning occurred in 29.1% of decisions, nearly six times the rate of under-scanning. Each deviation led to an average of 0.54 additional scans over the following 12 months. This effect was smaller when doctors noted their reasoning for ordering the scans.

The study shows that, by retrospectively analyzing unstructured medical records, hospitals can assess the effect of guideline departures and implement measures to reduce low-value deviations while allowing doctors to use their discretion where needed. 

To use or not to use an AI hiring tool

In this case study, Julien Clément and Victoria Sevcenko outline how OmniCorp, a fast‑growing Singapore software firm, is tempted to adopt HireMe, an HR analytics tool that uses AI to scrape candidates’ public profiles and score them on five measures: skill‑match, sociability, conscientiousness, leadership potential, and cultural fit. The tool could cut recruiting costs and replace early interviews. But do its scores really predict who gets hired, or simply reflect past biases? 

Using data on 450 past candidates, students assess the tool’s predictive power, identify selection bias, and debate the fairness and legal risks of algorithmic hiring.

Rent, buy, or belong?

Should you buy a home or keep renting? In this case study by Pierre Mabille featuring an expatriate couple in Paris, the answer involves more than the cost of a mortgage. Students work out what the couple can afford vs. what they should buy, and why low rental yields in Paris can make buying a poor financial bet. In the process, they learn to evaluate affordability, apply the principles of mortgage amortization, and put a price on the harder-to-measure benefits of owning: stability, freedom, and a sense of belonging.

Published Oct. 20, 2026, by INSEAD Knowledge.

Top Stories
Your First 12 Months of ISO 9001:2026 Transition: An Auditor’s Perspective
ISO 9001:2026 Ethics and Quality Culture
Why Remote Work Isn’t Working
A Blueprint for Keeping Humans in Control of AI
A Passing Gauge R&R Doesn’t Mean the Measurement System Is Capable

Add new comment

The content of this field is kept private and will not be shown publicly.
About text formats

© 2026 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.

footer
  • Home
  • Print QD: 1995-2008
  • Print QD: 2008-2009
  • Videos
  • Privacy Policy
  • Write for us
footer second menu
  • Subscribe to Quality Digest
  • About Us
  • Contact Us