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How to Have More Successful Conversations
Knowledge at Wharton
Negotiating a salary increase or a job promotion ranks high on the list of hard conversations to have at work, and it doesn’t get any easier without a plan. “People think, ‘I’m just going to knock on their door, sit down with them, and noodle around and see where this goes.’ That’s not a plan,”…
Why Innovation Should Be More Like Easter Eggs
Susan Robertson
Every year in the spring, Amy B., a buyer for a large retail chain store, hosts an Easter egg-decorating, team-building party, where she and a bunch of her suppliers spend an entire afternoon coloring and bedazzling hard-boiled eggs. None of them bring their kids. They do this for the sheer…
Senior Leaders As Chief Reframing Officers
Ben Bensaou
Not every CEO can be the next Steve Jobs, constantly conjuring up game-changing new ideas and revolutionary products. But what all CEOs and senior leaders can be are champions for innovation within their own organizations. They are the ones who can help give their employees the freedom and space to…
Five Blunders That New Service-Based Businesses Should Avoid
Ethan Drower
Launching a service-based business is so appealing to entrepreneurs because these businesses are the easiest to start with no capital. Any person can launch one simply by creating a website outlining their offerings and promoting their service for free on social media. On the other hand, product-…
Success Is Simple When You Let It Happen
The Un-Comfort Zone With Robert Wilson
Recently I was interviewed by Rocky Buckley, a strategic business coach and creator of the Power Persona Project. We discussed an aspect of success that I wish I could give to everyone: the concept of a positive temperament or mental state. So I decided to share the conversation. Rocky: Is success…
‘Tech for Good’ Needs a ‘Good Tech’ Approach
Theodoros Evgeniou, Ludo Van der Heyden
Technology has always been a double-edged sword. While it’s been a major force for progress, it has also been abused and caused harm. From water power to Fordism, history shows that technology is neither good nor bad by itself. It can, of course, be both, depending on how it’s used.…
Software Bill of Materials for Medical Devices
Wade Schroeder
On May 12, 2021, President Biden signed the Executive Order on Improving the Nation’s Cybersecurity. Among other items in the order was a requirement that every vendor that supplies the federal government with software must provide a software bill of materials (SBOM) with their product. Given that…
Addressing Proximity Bias for a Hybrid and Remote Work Culture
Gleb Tsipursky
The pandemic has forced organizations to recognize that they need to address proximity bias to adapt their work culture to the hybrid and remote future of work. Proximity bias is the unconscious perception that those with close proximity to their team or leader are better employees. These employees…
Managing Medical Device Vulnerabilities With Compensating Controls
Dennis Fridrich
As the number of networked medical devices grows, so too will online threats and vulnerabilities. In this era of interconnectivity, healthcare systems must prioritize medical device security and patient safety. The heightened risk is drawing the attention of federal regulators, who warn that “it…
What FDA QSR and ISO 13485 Harmonization Means for Medical Device Companies
Etienne Nichols
On February 23, 2022, the FDA released its proposed rule for the new Quality Management System Regulation (QMSR). The proposed QMSR will be the result of aligning the current good manufacturing practice (cGMP) requirements of the FDA’s Quality System Regulation (QSR) with the international…
Realistic Expectations of Artificial Intelligence
Susanne Tedrick
Although we’re still a few decades out from seeing most businesses and industries use artificial intelligence (AI) in their operations, there is certainly greater adoption than there has been in years past. It behooves business leaders to learn all they can about AI. According to a top IT training…
How L&D Helps Leaders Retain Tech Employees in the Great Resignation
Christina Gialleli
The Great Resignation continues to have a major effect on the talent and skills shortage in the job market. People are still leaving their jobs at an unprecedented rate. Although the Great Resignation isn’t industry-specific, not all industries are affected the same. Although 55 percent of the U.S…
Manage Hybrid and Remote Teams Through Revised Performance Evaluations
Gleb Tsipursky
The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including in performance evaluations. Research has shown the benefits of moving away from large-scale quarterly or annual performance reviews. Instead, systematic, frequent, and brief…
Bridging the Gap Between Strategy and Execution
Ryan E. Day
Business is changing at a faster rate than ever before, forcing companies to find ways to adapt and pivot. Keeping the entire organization aligned with current goals can be a daunting task, but surviving and thriving depends on it. One popular method to ensure enterprisewide alignment of assets is…
With a Shrinking Talent Pool, How Do Companies Do More With Less?
John D. Patterson
A record number of employees have or plan to quit. Already hobbled by the pandemic, businesses are now looking for new ways to balance investment in talent attraction, professional development, and finding tools to increase productivity. With more people reconsidering their careers, many companies…
Important Factors in Implementing an Effective HACCP
Violetta Njunina
According to the CDC, approximately one out of six Americans are diagnosed with foodborne diseases each year. Out of this, about 128,000 are hospitalized, and as many as 3,000 lose their lives. These sorry statistics show why food safety is paramount and why more effort should be put into reducing…
Three Predictions for Clinical Asset Management in the Year Ahead
Scott Trevino
The pandemic promises ongoing challenges for healthcare providers in 2022 as they cope with nursing shortages and cybersecurity threats amid shifts previously underway for the industry. How they manage their clinical assets, however, can present opportunities to overcome those challenges while…
How Classifying and Fixing Dirty Data Can Help Even Those Using Spreadsheets
Tristan Mobbs
All too often the topic of fixing dirty data is neglected in the plethora of online media covering artificial intelligence (AI), data science, and analytics. This is wrong for many reasons. To highlight just one, confidence in the quality of data is the vital foundation of all analysis. This topic…
OK, Computer: Building Trust to Make Machine Learning More Effective
Maggie Overfelt
Machine learning has the potential to drastically improve efficiency and the quality of care in hospitals by tackling hard-to-predict problems like ICU occupancy or which patients are likely to be readmitted. Yet, a big barrier to any technology working optimally is getting full buy-in from its…
Bad Management, Burnout, and Health Fears
Andrew Moreo, Imran Rahman, Lisa Cain, Trishna Mistry
About 3.5 million people have at least temporarily left the U.S. workforce since March 2020. More than one-third of them—1.2 million—are in the leisure and hospitality industry. This has created huge problems for restaurants, hotels, and other leisure and hospitality businesses that have struggled…
From Industry Experts: The Road to Digital Success in Pharma
Sankesh Abbhi
Life science organizations play a vital role in healthcare’s technology revolution, with a key focus on identifying the right opportunities to scale digital transformation. Currently, life sciences leaders are leaning into areas such as automation, which was discussed at length at ArisGlobal’s…
Secret to Small Business Success: Commitment to Lifelong Learning
Chris Hubble
There’s a misconception that the most successful business leaders are born with their leadership credentials imprinted in their DNA. Surely because they’re more successful than their peers, it stands to reason they’re extremely sharp or even smarter than their non-CEO cohorts. But in truth, what…
A QMS Gap Analysis Pays Off
Pennsylvania Manufacturing Extension Partnership
Founded in Carbondale, Pennsylvania, in 1876, Hendrick Manufacturing provides custom metal solutions to a wide range of industries. As a family-owned and operated business, Hendrick has come a long way from its origin as the first commercial manufacturer of perforated metal screens. During the…
Cognitive Bias Is the Loose Screw in Critical Thinking
The Un-Comfort Zone With Robert Wilson
When I was a kid, I was enamored of cigarette-smoking movie stars. When I was a teenager, some of my friends began to smoke; I wanted to smoke too, but my parents forbade it. I was also intimidated by the ubiquitous anti-smoking commercials I saw on television warning me that smoking causes cancer…
Should Employees Be Allowed to Choose What They Want to Do?
Phanish Puranam, Marlo Raveendran
As far as workplace trends go, several topics have dominated popular attention and discussion, from workspace design, digitalization, and Agile methodology to the pandemic favorite of remote working. But there’s another important aspect of work that is being pushed increasingly to the forefront of…

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