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The Three-Way Chart
Donald J. Wheeler
The average and range chart handles most situations where the data can be logically organized into homogeneous subgroups. However, this chart breaks down when faced with a hierarchical data structure containing two or more levels of routine variation. For these situations I developed the three-way…
The Beginning of Quality Management’s Digital Transformation
Dan Jacob
This time last year, we identified what we felt were the three most important developing trends in quality management. We identified that these were the industrial internet of things (IIoT), pilots focused on quality improvements, increased adoption of risk management automation, and substantial…
Raising the Bar for Land Rover Bar
Renishaw
Land Rover Ben Ainsile Racing (BAR) is no stranger to cutting-edge technologies. The British yacht racing team, formed by four-time Olympic gold medalist and America’s Cup winner Sir Ben Ainsile, uses artificial intelligence, big data analytics, and most recently, additive manufacturing (3D…
Tiny, Mighty Chip Lets Us Have Our Say
MIT News
(MIT: Cambridge, MA) -- The butt of jokes as little as 10 years ago, automatic speech recognition is now on the verge of becoming people’s chief means of interacting with their principal computing devices. In anticipation of the age of voice-controlled electronics, MIT researchers have built a…
Do You ‘Buy American?’ Why?
Dirk Dusharme @ Quality Digest
‘Made in the U.S.A.” Do people really care about those words on the label, and more important, how motivated are they to buy American-made products? The answer is yes... and sort of. Yes, consumers in the United States say they want to “buy American” and are willing to pay up for it. According to…
Measuring Moon Dust for NASA
Ann Chiaramonti Debay
I have worked with many valuable materials in my career. Precious metals like gold and platinum, rare engineered nanomaterials, and fragile gemstones nearly as old as the Earth itself. But the unassuming jars of fine gray-brown powder I found myself holding last year left them all in the dust, so…
What Management Advice Do You Rely on Most, and Why?
Young Entrepreneur Council
When successful entrepreneurs speak, it is wise to listen. Here are 11 responses from 11 successful entrepreneurs who were asked, “What one piece of management advice do you rely on most, and why?” 1. Think in terms of the person’s wants. “When managing my team, I use a tactic from Dale Carnegie…
The Three Gates
Khatera Sahibzada
Giving feedback is unquestionably one of the most challenging tasks for any leader, as it can be painful to both the giver and receiver. It is nonetheless invaluable: Research has shown that employees recognize the importance of feedback—whether positive or negative—to their career development.…
Nothing Changes if Nothing Changes
Gwendolyn Galsworth
One of my favorite sayings is, “Nothing changes if nothing changes.” The reverse is also true: If nothing changes, nothing changes. Perfect! So I was more than a little surprised recently when I visited a company that had made a sizeable investment in bringing continuous improvement into the…
Remembering the Seabees
Katherine McIntosh
In 1970, the Seabee Memorial Association began construction to build a monument in Washington, D.C. to honor the memory of those who served in Naval Construction Battalions. The famous Felix de Weldon—a former Seabee—designed the monument of dark brown marble with bronze figures and a bronze back…
New CDER Guidance Could Affect Quality Management Efforts
Michael Causey
Former FDA Chairman Robert Califf, M.D., stepped down on Jan. 20, 2017, and it’s not always easy to predict what the Center for Drug Evaluation and Research (CDER), or any FDA agency, will accomplish under a new chairman. Efforts at quality management could be affected by what appears to be an…
Cartwheels
Bruce Hamilton
Most often when we think of a wheel, it’s in the context of transportation, one of the more obvious and ever-present of the 7 wastes in lean. In fact, the first likely use of a wheel and axle was not for transport but for processing—actual work. According to the Smithsonian, the potter’s wheel…
How Taguchi Designs Differ From Factorial Designs
Bruno Scibilia
Genichi Taguchi is famous for his pioneering methods of robust quality engineering. One of the major contributions that he made to quality improvement methods is Taguchi designs. Designed experiments were first used by agronomists during the last century. This method seemed highly theoretical at…
Juran Announces Launch of New Website and Branding
Juran
(Juran: Southington, CT) -- Management, consulting, and benchmarking firm Juran has launched a brand new website and branding package. Since joining the team as chief operations officer, Joseph M. DeFeo has made strides towards modernizing the organization’s image and digital offerings, and this…
Use a Variable-Height Desk to Improve Productivity and Health
William A. Levinson
‘Sitting is the new smoking” is a common new adage. James Levin, M.D., of the Mayo Clinic explains, “Too much sitting also seems to increase the risk of death from cardiovascular disease and cancer.” He adds that sitting for four rather than two hours a day in front of a TV screen increases the…
Why U.S. Trade With Mexico and China Could Not Be More Different
Adams Nager
Depending on whom you ask, it’s either the best of times or the worst of times for global trade. Protectionists villainize trade as damaging to U.S. workers, while on the other side of the coin, pure laissez faire free traders consider trade as a pure positive for the United States. Mexico and…
Do Something Different
Kevin Meyer
Acquiring new knowledge and perspectives helps you grow within your general area of comfort or interest. To really grow, you need to stretch yourself outside of that comfort zone by learning or experiencing something completely different. In addition to acquiring the new skill, knowledge, or…
Inside Quality Digest Live for February 24, 2017
Dirk Dusharme @ Quality Digest
Businesses don’t have to chose between being “tree huggers” or “planet plunderers.” Black History Month: NIST employee was one of the developers of the computerized spreadsheet. Metrology: process signature analysis and large-field-of-view, multisensor systems.  “African-American History Month:…
Manufacturing and the Federal Budget
Mike Richman
The U.S. national debt currently stands at approximately $20 trillion. In the time it will take you to read this article, the debt will increase by a couple of million dollars more. Regardless of where one stands on the political spectrum, these facts are stark and shocking. Thus, it’s no…
African-American History Month: From Shortstop to Spreadsheets
NIST
To any of his sports-fan colleagues, NIST mathematician and computer programmer Vernon Dantzler might have been somewhat of a celebrity. Dantzler had been a professional baseball player, and a star shortstop in the Texas circuit of the Negro Baseball League during the early 1940s, before the…
The Incomplete Solution
Harish Jose
The world of systems is very wide and deep, and this column can’t be perfect and all-encompassing. My goal here is to emphasize that solutions based on incomplete models lead to incomplete solutions. I’m not calling them incorrect solutions, just incomplete solutions. Every problem model is a…
It’s Time We Reinvented Labor for the 21st Century
Thomas Kochan
Politicians have traditionally paid lip service to the plight of the worker, but with working class struggles at the top of the new administration’s fix-it list, we will likely hear them talking more than usual about the steps they will take to reduce income inequality or end three decades of wage…
Still Improving (and Dancing) Despite Budget Cuts
Christine Schaefer
Last month, 2001 Baldrige Award-winning University of Wisconsin-Stout hosted a lively campus engagement session. (See for yourself via this video of the live-streamed event, which kicked off with dancing.) The university holds the “You Said... We Did” sessions each January to demonstrate its…
NIST Announces the 2017 Baldrige Examiner Training Experience
NIST
(NIST: Gaithersburg, MD) -- The Baldrige Performance Excellence Program is offering (for a fee) a limited number of seats for their 2017 examiner training course through its Baldrige Examiner Training Experience (BETE) program. BETE attendees learn the same methods and techniques used by examiners…
For This Metal, Electricity Flows, but Not the Heat
Lawrence Berkeley National Laboratory
There’s a known rule-breaker among materials, and a new discovery by an international team of scientists adds more evidence to back up the metal’s nonconformist reputation. According to a new study led by scientists at the Department of Energy’s Lawrence Berkeley National Laboratory (Berkeley Lab…

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