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Quality Digest
The American Society for Quality 12th Annual ISO 9000 Summit will be held in Atlanta April 4–5The event will include three major meetings and conferences. Along with the ISO 9000 conference, it will also feature the U.S. Standards Group Meeting, and Summit course clusters and exams for attendees…
Quality Digest
The Associated Press recently reported that a committee in Montana’s state legislature is working toward defining quality in education. The initiative is part of a larger effort to change the state’s school funding process. Following the unanimous vote to begin the process, the measure will next be…
Quality Digest
Successful management is analogous to being a fighter pilot in a combat environment, according to Jim Murphy, an F-15 pilot who will deliver a keynote address at Quality Expo.Murphy is the founder and CEO of Afterburner Inc., a consulting company that uses fighter pilots to teach some of the world’…
Quality Digest
Leading businesses identify customer satisfaction, cost savings and productivity improvements as the primary drives for their quality improvement initiatives, according to a new study from Best Practices LLC. Based on analyses from 46 major companies, the survey concludes that: There is a…
Quality Digest
SigmaXL recently released a new version of its SigmaXL v. 4.0 software. The solution is an add-in for Microsoft Excel.The add-in is designed for statistical and graphical analysis. New features include Recall SigmaXL Dialog, which allows users to recall the last data worksheet they used; run charts…
“When, therefore, a man absorbed in the effect which is seen has not yet learned to discern those which are not seen, he gives way to fatal habits, not only by inclination, but by calculation.”
—Frederic Bastiat”That Which is Seen, and That Which is Not Seen,” 1850
“In the South Seas there is a…
Quality Digest
Northwestern Memorial Hospital, which has implemented an aggressive Six Sigma program, recently received one of the nation’s top awards for quality health care. The hospital, located in Chicago, received the 2005 National Quality Health Care Award from the National Committee for Quality Health Care…
Quality Digest
WCBF will host a Design for Six Sigma conference June 9–10 in Las Vegas. The conference will feature workshops and user case studies for beginners and more advanced Six Sigma practitioners; specific tracks focused on design for product development, and design for transactional processes and…
Quality Digest
6 Sigma Technology Group recently released GateKeeper 2.0, a software program designed to manage the security of technical, construction and facility projects in secure buildings. The company specializes in software that combines Six Sigma and application development. GateKeeper 2.0 automates end-…
Quality Digest
Larry R. Smith has been appointed senior vice president of design and innovation of the Juran Institute.Smith worked for Ford Motor Co. for 27 years. Most recently, he was quality coach for Ford’s Heritage Team, which was responsible for revitalizing one of its manufacturing facilities. He was…
Quality Digest
Pelion Systems Inc. and the Lean Learning Center recently formed a partnership to provide lean curriculum and consulting to manufacturing clients that are implementing lean processes. The companies will combine their areas of expertise to provide the services. Pelion Systems will offer the solution…
Quality Digest
After two years of steady increases, customer satisfaction with goods and services purchased and consumed in the United States has taken a dramatic downturn, according to the latest American Customer Satisfaction Index. The ACSI for the fourth quarter of 2004 was 73.6, down from 74.3, the largest…
Quality Digest
Excellus BlueCross BlueShield recently received Case Management Accreditation from URAC, a Washington, D.C.-based health care accreditation agency that establishes quality standards for the health care industry. URAC’s standards require insurers to establish a process to assess, plan and implement…
Quality Digest
Eastman Kodak Co. recently acquired OREX, a provider of nondestructive test equipment for specialty medical facilities. OREX has 84 employees, is headquartered in Yokneam, Israel, and is now part of Kodak’s Health Group’s Non-Destructive Testing group, which produces KODAK INDUSTREX digital systems…
Quality Digest
The National Committee for Quality Assurance recently released a draft of its new Quality Plus standard. Comments on the draft are due by April 18. The standard, compliance to which is voluntary, identifies organizations that have adopted innovative practices or that promote quality care. It…
Quality Digest
Most experts don’t see an end to the offshoring trend, but with an estimated half of all offshoring operations falling short of expectations, companies considering sending their operations overseas have to consider the risks—not merely the rewards—of doing so. The findings come from a report, “…
Quality Digest
PowerSteering has acquired Breakthrough Management Group Inc.’s software assets. The two companies have entered into an agreement in which BMG will offer its project tracking software along with the complete suite of PowerSteering software. BMG will continue to provide Six Sigma solutions worldwide…
Many customers come to Hobson & Motzer seeking a solution for what others have claimed is impossible. Established in 1912 and based in Durham, Connecticut, Hobson & Motzer engineers manufacturing processes and designs tooling to produce seemingly impossible parts for companies worldwide.…
Quality Digest
Blue Mountain Quality Resources Inc. recently added several new metrology-related training seminars to its schedule.Physical Metrology will be held April 28–29 in Northbrook, Illinois. It will provide a fundamental understanding of physical measurement disciplines and is designed for both beginners…
Quality Digest
FARO Technologies Inc. recently received $1.7 million in FARO Laser Tracker orders from Airbus S.A.S. The orders consist of seven units for Airbus UK’s A380 wing assembly plant and five units for Airbus France’s A380 fuselage assembly plant.The Laser Tracker is a portable, 3-D measurement system…
Quality Digest
Effective Training Inc. recently added a new Web-based course to its list of geometric dimensioning and tolerancing services. “The Fundamentals of GD&T” features 28 student-focused lessons covering the basic rules, concepts and definitions GD&T, along with audio narration, instant lesson…
Quality Digest
Device features on computer chips as small as 40 nm can now be measured reliably thanks to a new test structure developed by the National Institute of Standards and Technology. The new test structures are the product of NIST’s more than four-year effort to provide standard “rulers” for measuring…
Quality Digest
Hexagon Metrology North America plans to move its North American headquarters from Rhode Island to Connecticut. The company will build a 115,000 square foot, state-of-the art building that will also house manufacturing facilities for Hexagon’s Brown & Sharpe product line. In addition, the…
Quality Digest
Johnson Controls Metrology Services’ new calibration lab was recently completed and received ISO 17025 accreditation. The 5000 square-foot facility, in Louisville, Kentucky, has dedicated workstations for each of the laboratories’ accredited disciplines, allowing for increased productivity and…
Quality Digest
The National Institute of Standards and Technology and the American National Standards Institute will co-sponsor a public forum on U.S. standards next month.The event is designed to engage stakeholders in a dialogue about the United States Standards Strategy document and invite public comment. It…
