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ASQ, FICCI Plan Indian Certification Program
Quality Digest
The American Society for Quality and the Federation of Indian Chambers of Commerce and Industry’s Quality Forum plan to roll out quality management training programs for Indian firms. The program will include discussions around three topics: quality engineering, Six Sigma and plans for a major…
ISO Updates ISO 9000
Quality Digest
The International Organization for Standardization has published a new edition of ISO 9000, “Quality management systems—Fundamentals and vocabulary.”The updated version introduces no changes to the descriptions of the fundamentals of quality management systems, but instead defines the vocabulary…
Minitab Releases Japanese Version of Software
Quality Digest
Minitab Inc. recently released MINITAB 14.2, a Japanese-language version of its award-winning statistical analysis software. Minitab launched its original Japanese-language version of MINITAB in 2004. The new release improves translation and adds several features developed in response to customer…
Watchfire Wins Prestigious Privacy Innovation Award
Quality Digest
Watchfire, a provider of software and services to manage online risk, quality and compliance, has been awarded the prestigious HP/IAPP Privacy Innovation Award. The award is sponsored by Hewlett-Packard and managed exclusively by the International Association of Privacy Professionals.Evaluated by a…
California Council for Excellence Offers Quality Events
Quality Digest
The California Council for Excellence is offering two upcoming events for quality professionals. The organization will host a two-day workshop in Rancho Bernardo, California, entitled, “Applying the Baldrige Criteria in Your Organization.” The event, to be held Dec. 5–6, will feature Karen Trisko,…
The Route to the Root Cause
Praveen Gupta
Our minds continually perform root cause analysis, which is a way of answering our questions about our surroundings and quenching our curiosity. We establish cause-and-effect relationships between what we see and what we do, or what we get and what we do, or what we want to get and what we need to…
RABQSA Certifies Excel Partnership’s Environmental Management Systems Course
Quality Digest
Excel Partnership Inc. recently became the first U.S. company to achieve RABQSA certification for its environmental management systems course. The certification was awarded after Excel Partnership proved that the course materials adhere to a strict set of requirements. In January, RABQSA introduced…
Bahrain to Host Six Sigma Summit
Quality Digest
The second-annual Six Sigma Gulf Summit 2005 will be held on Dec. 5–7 at the Bahrain Conference Centre.The event, which is sponsored by the Juran Institute Inc., will feature a keynote speech from Joseph A. De Feo, Juran Institute president and CEO. He will present an executive briefing on Six…
Design for Six Sigma Conference Announced
Quality Digest
The third-annual Design for Six Sigma Conference will be held Jan. 16–18 at the Memphis Marriott Downtown. The event is billed as the premier forum for companies to achieve DFSS success. Topics to be discussed include: Integrating DFSS with engineering practices after initial deployment…
New Book Provides Examples of Lean Implementations
Quality Digest
A new book contends that top-down lean implementations often fail, and provides specific examples of successful bottom-up approaches. In his new book, Creating Lean Corporations (Productivity Press, 2005), author Jeffrey Morgan shows how the bottom-up approach empowers the employees doing the tasks…
SigmaQuest and Customer Service Associates Announce Distribution Agreement
Quality Digest
SigmaQuest Inc. and Customer Service Associates Inc. have entered into a new distribution agreement. The agreement will allow CSA to sell and support SigmaQuest’s performance-intelligence software throughout North America. CSA has more than 130 sales and support staff members in the United States…
AutoTech 2006 Cancelled
Quality Digest
The Automotive Industry Action Group has announced that it will cancel next year’s Auto Tech trade show. The next AutoTech won’t be held until May 2007, and the venue has yet to been announced.“To avoid overlap with other automotive events, AIAG has determined that May would be a better month to…
’Price of Nonconformance’ Course Announced
Quality Digest
If you’re wondering what the cost of nonconformance to standards and quality firefighting is to your company, Philip Crosby Associates Inc. has a workshop for you. The Price of Nonconformance workshop focuses on cost-of-quality fundamentals such as improving operational performance, sustaining cost…
Study: Best-in-Class Companies Use Continuous Improvement to Respond to Customer Demands
Quality Digest
A recently released study finds that best-in-class manufacturing companies optimize performance through structured outsourcing programs, continuous improvement initiatives and shared customer-focused measurements. The research was performed by Aberdeen Group, a value-chain strategies consultancy,…
New Book Explores TRIZ
Quality Digest
Breakthrough Performance Press, a division of Breakthrough Management Group, recently released a book that explores the use of TRIZ to innovate new products and processes—without outsourcing. Insourcing Innovation by David Silverstein, Neil DeCarlo and Michael Slocum, deconstructs TRIZ and profiles…
Pharmaceutical Companies Preparing for Avian Flu Outbreak
Quality Digest
The Pharmaceutical Research and Manufacturers of America reports that PhRMA member-companies are helping world governments prepare for the possibility of an avian flu pandemic.An important line of defense in the event of an outbreak will be antiviral drugs such as Tamiflu, a Roche product, and…
BioMed Realty Trust Acquires Two New Properties
Quality Digest
BioMed Realty Trust Inc. recently acquired two new properties, one in San Diego and one in the San Francisco area.The company’s new site in San Diego is it ninth in that area. It purchased the 28,704 square-foot facility for $8.5 million from Isis Pharmaceuticals Inc. Isis, a public…
Blue Cross/Blue Shield of Minnesota Receives Medicare Drug Contract
Quality Digest
Blue Cross/Blue Shield of Minnesota was recently awarded a contract with the Center for Medicare and Medicaid Services to offer Medicare Part D prescription drug coverage through its Northern Plains Alliance, a group of six Blue Cross plans throughout the upper Midwest. It will extend drug coverage…
Genilogix Releases Validation Accelerator with e-Signature
Quality Digest
Responding to a growing demand for automated testing tools by life-sciences companies, Genilogix LLC recently released its Validation Accelerator with e-Signature. The device is designed to work with Mercury’s TestDirector for Quality Center product, which enables clients to leverage optimal power…
U.K. Medicines Trade Balance Dips
Quality Digest
The balance of trade in medicines for the United Kingdom dipped over the first half of 2005. The Association of the British Pharmaceutical Industry reports that there was a 14-percent drop in the trade balance over the first six months of 2005 as compared with the first half of 2004—from 1.693…
Quality Assessment: Process or Outcome?
Tim Postema
The Dutch public health care system is being transformed in various ways. With an increasing focus on efficiency and consumer driven care, health institutions in The Netherlands are forced to critically evaluate their actions and processes. With recent political developments creating a more liberal…
Baldrige Collaborative Project Formed
Quality Digest
In a plan to “strengthen American business through the successful use of the Baldrige Criteria for Performance Excellence and its framework,” three major quality trade associations have formed the Malcolm Baldrige Collaborative Project. The alliance was formed by the Baldrige National Quality…
Minnesota Council for Quality Announces New Judges
Quality Digest
Three new judges were recently elected to the 2005 Minnesota Quality Award Panel of Judges. The new judges are Debra Bowers, Independent School District 283 superintendent; Mary Ann Nelson, Minnesota Department of Education assistant commissioner of academic excellence; and Rachelle Schultz, Winona…
Health Care Quality Increases, But Reporting Declines
Quality Digest
A report recently released by the National Committee for Quality Assurance shows that health care improved significantly, but health-care plans that publicly report their performance have declined. The information was part of NCQA’s annual “The State of Health Care Quality” report, which was…
ANAB Announces Occupational Health and Safety Management Accreditation Program
Quality Digest
The ANSI-ASQ National Accreditation Board (ANAB) is developing an accreditation program to support ANSI/AIHA Standard Z10, its new American standard for occupational health and safety systems. Because the new standard is compatible with environmental and quality management standards such as ISO…

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