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Wal-Mart China Seeks Sustainability
(Wal-Mart Stores Inc.: Beijing, China) -- Wal-Mart Stores Inc. took the next step in its sustainability journey by hosting an unprecedented gathering of more than 1,000 leading suppliers, Chinese officials, and nongovernmental organizations (NGO) in Beijing, China. Wal-Mart outlined a series of…
Most Companies Lack Effective Information Management
(EIU: New York) -- Is information governance important to a company’s success? Yes, according to “The Future of Enterprise Information Governance,” published by the Economist Intelligence Unit Ltd. and sponsored by EMC Corp., headquartered in Hopkinton, Massachusetts. Despite the seemingly…
Don’t Think Logically!
Akhilesh Gulati
A physics exam question asked students to describe how they would use a barometer to measure the height of a skyscraper. One student who failed the test contested that his answer was correct. He was given a second chance to defend his position, verbally, to the professor. When the student didn’t…
The Effect of One Microliter
George Rodrigues
Pharmaceutical processes typically take place on the scale of gallons or liters, even tens of thousands of liters. So why would anyone worry about one little microliter? Because in some situations, deviations as small as one microliter can mean the difference between success and failure. Modern…
Runners and Their Corporate Counterparts
Bill Kalmar
For the past 35 years or so, I have been a runner. My daily routine consists of a five-mile run followed by a seven-mile bike ride. Over the years, I have competed in numerous 10K (6.2 mile) events, 5Ks (3.1 mile), a marathon (26.2 mile), several half marathons; and for the past 21 years, I have…
FDA Updates IT Infrastructure
(FDA: Rockville, Maryland) -- In a bid to extensively modernize the Food and Drug Administration’s (FDA’s) data management, data warehousing, information technology (IT) infrastructure, and IT security, FDA has awarded 10 contractors a total of $2.5 billion to implement the FDA’s Information…
Quality Control Breakdown at Ranbaxy Manufacturing Plants
(FDA: Rockville, Maryland) -- Due to quality control problems at two Ranbaxy Laboratories Ltd. manufacturing plants in India, the U.S. Food and Drug Administration (FDA) issued two warning letters and an import alert for generic drugs produced by the company. “With this action we are sending a…
Problem Solving in a Lean Organization
(Bosch Rexroth Corp.: Buchanan, Michigan) -- Developed with lean manufacturing expert Jamie Flinchbaugh, as episode six of Bosch Rexroth's lean manufacturing podcast series, “Daily Problem Solving in a Lean Organization” explores principles and work practices that businesses, which have already…
ERP Projects Go Lean
(SSA & Co.: New York) -- Technology transformation is the issue. Through the use of lean Six Sigma and Technology Transformation Optimization Powered by Process, or TTOp as it is familiarly known, a new methodology to integrate process improvement approaches, benefits identified on the…
Functional Optimization Increases Hospital Sales
(Best Practices LLC: Chapel Hill, North Carolina) -- Within the hospital marketplace, pharmaceutical and biotechnology salespeople must negotiate increasingly complex organizational and decision-making structures to effectively represent their brands. Hospital formulary decisions are not only…
Quality for Kids
(ASQ: Milwaukee) -- Claire Anne and the Talking Hat (Quality Press, 2008), a new children’s book written by Barbara Cleary, takes a unique approach to reaching kids using quality concepts that can make school work easier and learning more fun. The brightly illustrated book follows Claire Anne,…
The Pros and Cons of Workplace Conflict
(CPP Inc.: Mountain View, California) -- In western culture, we tend to think of the term “conflict” in the negative. When discussing conflict in the business world, we generally speak of it as a diminishing force on productivity, an ill that only compounds the difficulties of a job, and an…
People, Planet, Profits
Thomas Hinton
It was Kermit the Frog who said “It’s not easy being green.” With all due respect to my favorite Muppet, I beg to differ. In fact, it’s never been easier to be green. Kermit would be proud to know that companies around the world are finally discovering the gold in going green. This decade,…
Psst, Hey Buddy, Wanna Fix?
Steven Ouellette
Every once in a while, people ask about acceptance sampling plans and I get all riled up. We all know (especially in this political season) that humans are addicted to their indignation high, so here’s your fix for today. Back when defective products and services were considered inevitable, the…
Europe Ahead in Supply Chain Advancements
Europe leaped ahead of North America and Asia Pacific in achieving significant cost reductions, revenue gains, and sustainability improvements through supply chain advancements, according to the 2008 Global Survey of Supply Chain Progress from Computer Sciences Corp. (CSC), Supply Chain…
Quality for Life Initiative
(ASQ: Milwaukee) -- For Christopher Parker, corporate director of quality systems development and lean manufacturing for Benchmark Electronics Inc., located in Winona, Minnesota, applying quality tools to a local volunteer activity was a concept that hit home—literally. When a massive flood…
ISO in Dubai
(Emirates Authority for Standardization and Metrology: Dubai, UAE) -- International Organization of Standardization’s (ISO) 31st General Assembly in Dubai from October 12–17, at the Grand Hyatt, will address international standardization in energy efficiency, environmental performance, and the…
What’s in It for Me?: Work Instruction No. 2
Joseph J. Caylor
ABC Company Work Instruction Purpose: To initiate corrective and preventive action for customer complaints, vendor nonconformance, and internal quality audits.Work description: A CPAR is initiated to determine apparent root cause, corrective action, and preventive planning for customer complaints,…
Resolving Resource Overloads
Quality Digest
In the context of project management, a resource is any entity that contributes to the accomplishment of project activities. Most project resources perform work and include such entities as personnel, equipment, and contractors. The concept of a resource and the techniques of resource management…
Proposal for a National Quality Standard for Biomedical Research
The use of drug product is widespread and touches all aspects of our daily lives without our knowing it. From aspirin to cardiac medicine and from hormones in animal feed to over-the-counter dietary supplements, these products are used every day. What they all have in common are specific government…
Engaged and Accountable Health Care Reform Plan
(Medco Health Solutions Inc.: Franklin Lakes, N.J.) -- Noting that the United States spends twice as much per capita on health care as most other developed nations, but achieves no better clinical outcomes, Medco Health Solutions Inc. chairman and CEO, David B. Snow, Jr., unveiled a…
HHS Value-Driven Health Care
(HHS: Washington, D.C.) -- The Chartered Value Exchanges (CVEs) is a growing movement to build a health care system where consumers, providers, and payers make decisions based on the value and quality of care. Currently, there are 25 local collaborations of health care providers, employers,…
Hexagon Metrology Acquires Measurement Service Company
CMSC
(Hexagon Metrology: North Kingstown, R. I.) --Hexagon Metrology has announced that it has acquired Advanced Digital Measurement Works LLC of Santa Ana, California. The company was originally part of the Surveyor’s Service Company (Servco), also a Hexagon-owned company. Advanced Digital Measurement…
New Geomagic Studio Editions Target Mechanical Design, Medical/Scientific Markets
CMSC
(Geomagic: Research Triangle Park, N.C.) -- Geomagic has launched three new Geomagic Studio editions that target specific application needs in mechanical design and medical/scientific markets. Geomagic Studio is the world's leading software for creating accurate 3-D digital models from scan data…
Delcam Shows Latest PowerINSPECT Release at IMTS
CMSC
(Delcam plc: Birmingham, United Kingdom) -- Delcam plc demonstrated Version 5 of its PowerINSPECT software at the IMTS exhibition held in Chicago from September 8-13.  This new release of the world’s most successful hardware-independent inspection software includes support for five-axis…

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