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Are You a Role-Model Leader?
Harry Hertz
What are the key attributes and behaviors for a role model, visionary leader? About six years ago, a task force of Baldrige-community senior executives under the leadership of Kathy Herald-Marlowe was charged with drafting a set of senior leader attributes and behaviors consistent with the Baldrige…
How Do Hospitals Know What to Do When Hurricanes Approach?
Daniel Hess
We all expect hospitals to be open and operating when we need them, but extreme weather events like hurricanes are a strain on resources and pose significant challenges for hospitals. Closing a hospital is an extreme action, but several hospitals in Florida, Georgia, and South Carolina did just…
Are you Prepared for an Active Shooter Situation?
DNV GL
Workplace safety is a complex issue, addressing everything from rules for operating heavy machinery to guidelines for respecting your fellow employees. For many of these issues we, as a business community, have developed and applied a variety of best practices and global standards—such as ISO 45001…
How to Use Gamification Principles to Boost Audit Participation
Paul Foster
When Deloitte wanted to get people excited about employee training, the company decided to adopt a gamification strategy for its online training portal. Using elements like achievement badges, missions, and leaderboards, they achieved a 37-percent increase in participation. And when Ford Canada…
Quality Control in the Tariff-Challenged Supply Chain
Sébastien Breteau
Whether it be a move forced by the U.S.-China tariff turmoil, or a sourcing strategy long in the works, the exodus from China is a reality for a host of businesses, from small to medium-sized enterprises to multinationals. While the departure is widespread, it isn’t universal—some major players,…
New Packaging Technologies Promote Sustainability and Food Safety
Krystle Morrison
From carrying food in from the field, to shipping processed products, to assembling a supermarket display, packaging matters. As a follow-up to our exploration of emerging trends in food packaging, we’re taking a look at several innovative technologies that could change the future of packaging.…
Burn Your Ships!
Taryn Davis
You may have a distant memory of Hernán Cortés, that Spanish conquistador, from your eighth-grade world history class. If you don’t, he was known for conquering the Aztec tribes that controlled what is now Mexico. He’s also famous for a somewhat lesser-known story of rallying his men to burn their…
When Standardized Data Can Help Save Lives
Britta Voss
When you email friends, you don’t have to worry about whether they use Gmail, Outlook, Yahoo, or some other email provider. You just enter their email address, write your message, and hit send. The reason this works is because there are layers of standardized protocols that all the email clients…
Physician Burnout: Why Legal and Regulatory Systems May Need to Step In
Sharona Hoffman
A career as a physician has traditionally been considered to be among the best vocations that talented students can pursue. That may no longer be the case. All too many doctors report that they are unhappy, frustrated, and even prepared to leave the profession. That should worry all of us. The…
Implementing ISO 13485
Jon Speer
Medical device manufacturers must implement and maintain a quality management system to ensure they are producing safe and effective medical devices. Created and maintained by the International Organization for Standardization (ISO), standard 13485 outlines the guidelines for medical device quality…
Quality Manufacturing Requires Data for Efficient Vendor Management
Søren Block Olsen
Manufacturers face constant challenges of rising expectations as customers and regulators demand better quality and greater traceability throughout the supply chain. Exacerbating matters are unpredictable tariffs, which necessitate faster responses to changing trade barriers and regulatory…
Mahr Introduces the Precimar SM 60 Length Measurement System
Mahr Inc.
(Mahr Inc.: Providence, RI) -- Mahr Inc., a leading provider of dimensional metrology solutions, has introduced the Precimar SM 60, an easy-to-use length measurement instrument for fast and precise external measurements on shop floor parts, with a measuring range of 60 mm. The SM 60 is…
The Normality Myth
Donald J. Wheeler
The oldest myth about process behavior charts is the myth that they require “normally distributed data.” If you have ever heard this idea, or if you have ever taught this to others, then you need to read this article. While this myth dates back to 1935, and while Walter Shewhart exposed this idea…
Field of Daisies
Bruce Hamilton
A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of individual heroism does not portend success for lean transformation. As an organization with the slogan “Everybody Everyday,” GBMP places high value on…
Validate Worker and Student Inspection Skills With New NIMS Credential
NIMS
(NIMS: Fairfax, VA) -- The National Institute for Metalworking Skills (NIMS) is pleased to announce that it has launched a new credential to validate an instructor’s or evaluator’s parts inspection skills. According to Montez King, Executive Director of NIMS, “validating skills has become ever…
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The Pickleball Serve and Theories of Variability
Steve Moore
Pickleball is arguably the fastest-growing sport in the United States, especially among baby-boomer retirees. This game is similar to tennis, but is played on a smaller court (44 ft × 20 ft) with a solid paddle and a perforated polymer ball much like a wiffle ball. Pickleball’s popularity may be…
Under a Watchful Eye
Jill Barshay, Sasha Aslanian
When Keenan Robinson started college in 2017, he knew the career he wanted. He’d gone to high school in a small town outside Atlanta. His parents had never finished college, and they always encouraged Robinson and his two older siblings to earn degrees. Robinson’s older brother was the first in the…
How To Transport Delicate Goods Safely With Fleet Management Systems
Ekim Saribardak
Transporting cargo over long distances has always been a logistical nightmare, but when the goods are of a delicate nature, the whole operation becomes significantly more challenging. Perishable foods, chemicals, pharmaceutical products, and other delicate goods all need special treatment during…
Cost, Quality, Schedule: How 3D Printing Helps Production Engineers Get the Job Done
Andrew Edman
On factory floors all over the world, 3D printing has quietly moved from a prototyping novelty to an essential tool. Advances in printer technology and material science mean that today’s 3D printed parts are robust enough to hold up to real-world wear and tear, and precise enough for demanding…
Wake-Up Call: Class I Manufacturers, Get an Early Start on EU MDR Compliance
Peter Rose
On May 26, 2020, the new European Union Medical Device Regulation (MDR) will finally take effect. By that date, all Class I manufacturers wishing to continue their trading activities within the EU market must have effectively completed the transition from the previous medical device directive and…
‘Any Theory Is Correct in Its Own World...
Davis Balestracci
As statistical methods become more embedded in everyday organizational quality improvement efforts, I find that a key concept is often woefully misunderstood, if it is even taught at all. W. Edwards Deming distinguished between two types of statistical study, which he called “enumerative” and “…
Aerospace Acumen: How Do They Do It?
Simon Côté
The aerospace industry is known for manufacturing parts with critical dimensions and tight tolerances, all of which must undergo demanding inspections. Given the scale of the controls to be carried out on these parts, it is hardly surprising that quality people in the industry prefer to turn to…
Porta Performance Creates Marine Aerodynamics
(Porta Products Corp.: New Smyrna, FL) -- Porta Performance, a division of Porta Products Corp., announces the creation of Marine Aerodynamics as a product. Over a year in process, the proficiency of Aero Dynamics for the marine industry has come of age. A proof of concept/case study was…
Field Report: CMSC 2019
Mike Richman
For any of you who missed it, CMSC 2019 was, as always, a first-class conference with loads of great content, exciting new product and service offerings, and numerous unique opportunities for knowledge transfer with the leading metrologists in industry and academia. Taking place July 22–26 at the…

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