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Quality Digest

A unique resource for quality professionals

Quality Digest

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.

Fri, 04/04/2025 - 13:59
Six Sigma Makes a Better Milkshake
Tue, 11/15/2005 - 22:00
The application of Six Sigma at Red Robin restaurants dramatically improved the delivery of its milkshakes. Red Robin, a gourmet burger chain with locations throughout the United States and Canada, will make more than 5 million milkshakes in 2005.…
Lean: From the Supply Chain and Beyond
Tue, 11/15/2005 - 22:00
A new book reveals that lean initiatives are more strategic when extended from the supply chain into distribution channels. Value-Driven Channel Strategy: Extending the Lean Approach (ASQ Quality Press, 2005), is based on research from the…
New Service for Six Sigma Practitioners
Tue, 11/15/2005 - 22:00
Decisioneering Inc. and Vose Consulting US LLC have recently formed an alliance to launch Decisioneering Services, a new service for Six Sigma practitioners. The service offers on-site and off-site consulting, providing clients with the resources…
Six Sigma Practitioner Receives Engineering Award
Tue, 11/15/2005 - 22:00
The Society of Women Engineers recently granted Melissa Tata a Distinguished New Engineer award for engineering leadership in Six Sigma and management. Tata, a senior manager of inventory control for Dell Inc., was also recognized for her dedication…
Homebuilder Awarded Quality, Customer-Satisfaction Certification
Mon, 11/14/2005 - 22:00
KB Home Tucson is the first and only builder in Arizona to achieve National Housing Quality certification, according to the National Association of Home Builders Research Center. KB Home Tucson has built nearly 7,000 homes since 1998. In 2004,…
Six Sigma Program ROI Directly Related to Investment Size
Mon, 11/14/2005 - 22:00
A new survey of 1,200 Six Sigma professionals shows that the more companies invest in their Six Sigma projects, the greater the return. Companies that invested less than $500,000 were most likely to break even, at best, while companies that invested…
RABQSA Suspends Competency-Based Training Deadline
Mon, 11/14/2005 - 22:00
RABQSA has announced the suspension of its Certification Training Plan, requiring auditors to transition to competency-based certification schemes for quality management systems (QMS), environmental management systems (EMS), food safety, and…
IAOB Appoints New Managing Director
Mon, 11/14/2005 - 22:00
Michael F. Brennan is the new managing director of the International Automotive Oversight Bureau.The IAOB is the U.S. oversight office of the International Automotive Task Force. Brennan will be responsible for the bureau’s oversight of ISO/TS 16949…
Shanghai Leads China in Quality-Exam Pass Rate
Mon, 11/14/2005 - 22:00
Quality professionals in Shanghai have a 10-percent higher pass rate on quality-certification exams than quality professionals in other parts of China. The Shanghai Academy of Quality Management reports that the nationwide average pass rate for the…
PowerSteering Releases Enhanced Software
Sun, 11/13/2005 - 22:00
PowerSteering Software recently released Enterprise 4.6, a product that provides unprecedented functionality for Six Sigma practitioners. Falling closely on the heels of the recent PowerSteering Enterprise release that contains more than 50…

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