APQC

Provider of advisory services for knowledge management, best practices, and business research

American Productivity and Quality Center (APQC)

APQC (the American Productivity and Quality Center) helps organizations work smarter, faster, and with greater confidence. APQC provides advisory services for process and performance improvement, knowledge management, benchmarking, best practices, and business research. APQC is a member-based nonprofit organization that partners with more than 500 member organizations worldwide in all industries. With more than 40 years of experience, APQC remains the world’s leader in transforming organizations.

Thu, 07/08/2004 - 22:00
Cloud-Based MosaiQ Coming to APQC Members in March 2016 Enhances and streamlines the development of process frameworks
Thu, 01/21/2016 - 15:21
(APQC: Houston) -– APQC, the benchmarking and best practices authority, introduces its new cloud-based business process tool, MosaiQ. The MosaiQ tool simplifies the adoption and long-term use of process frameworks, specifically APQC’s Process…
Building Strong Process Management Capabilities APQC best practices study highlights focus, maturity, and motivation as they apply to processes
Fri, 08/10/2012 - 11:37
In 2010, the American Productivity and Quality Center (APQC) identified the Seven Tenets of Process Management to help classify an organization’s process management capabilities. Adherence to these pillars helps build and maintain strong processes…
APQC Releases Updated Process Classification Framework New focus on enterprise risk management and strengthening business capabilities
Thu, 08/02/2012 - 14:42
(APQC: Houston) -- One of the most downloaded and widely implemented business improvement tools during the past 20 years, The American Productivity & Quality Center’s (APQC) Cross-industry Process Classification Framework SM (PCF) has received…
Overcoming the Technical Talent Management Challenge APQC identifies 19 best practices for everything from recruitment to retention
Wed, 05/23/2012 - 13:33
(APQC: Houston, TX) -- APQC, the knowledge management and business research organization, has released the results of its latest collaborative benchmarking study, Technical Talent Management: Sourcing, Developing, and Retaining Technical Talent.…
APQC Business Excellence Community Call Wed., April 18, 2012, at 2 p.m. CDT
Wed, 04/11/2012 - 12:28
(APQC: Houston, TX) -- During the course of three months, the Advanced Productivity and Quality Center (APQC) ran a voice-of-the-customer survey to find out what process management topics interest you the most and what you needed to help show…
Using Enterprise Quality Measurement to Drive Business Value An overview of findings from APQC’s collaborative benchmarking research
Tue, 03/06/2012 - 11:33
Organizations understand the importance of measuring and tracking quality, particularly in product manufacturing. However, applying rigorous quality measurement on an enterprisewide scale, beyond manufacturing and service levels, is relatively new.…
Twelve Practices for Measuring Corporate Quality at Large Organizations Insights from APQC research
Wed, 11/16/2011 - 15:24
In 2011, the American Productivity & Quality Center (APQC), a proponent of knowledge management, benchmarking, and best practices business research, talked to a series of large organizations to learn how they measure quality. Every…
Participants Sought for Process Management Study How do companies use APQC’s Seven Tenets of Process Management?
Wed, 10/19/2011 - 14:31
It happens all the time: lost opportunities, missed handoffs, rework, delayed product launches, and frustrated employees and customers. The likely culprit: poorly managed processes. Even mature organizations struggle with inconsistent or…
Harnessing Enterprise Quality for Business Value An APQC/ASQ best practice study
Tue, 06/14/2011 - 12:56
(APQC: Houston) -- Quality is a key concern for many organizations as they return to the business of doing business. In many instances this means recalibrating how to effectively measure quality for their organization. The American Productivity…
APQC Announces New Benchmarking Collaborative
Thu, 07/08/2004 - 22:00
In an effort to revolutionize the way worldwide organizations measure and improve organizational performance, the American Productivity & Quality Center recently announced a new alliance with industry leaders. The Open Standards…