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Checking Off the Box

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In business as in education, compliance doesn't necessarily mean understanding
Credit: Matt Miller

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Complying to requirements and standards is sufficient to meet the objectives of injury and accident prevention, and ensure the health and safety of all employees—right?

Use a SIPOC Matrix to Deploy ISO 9001:2015 Clause 4.4

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A SIPOC conformity matrix offers quality management systems (QMS) a one-stop resource for information.
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Inside Quality Digest Live for April 21, 2017

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Can a company be too big to think?
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In our latest episode of QDL from this past Fri., April 21, 2017, we examined the importance of the various steps in the plan-do-check-act (PDCA) cycle, considered what United Airlines could have done differently to avoid its latest public relations fiasco,

Quality Control in the Home-Brewing Vertical

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Quality control in home brewing includes plenty of sensory evaluation
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How Economics 101 Could Have Prevented United’s PR Nightmare

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United's gaffe didn't have to happen
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Lessons From Mismanaged Crises at Yahoo, Cuisinart, and Wells Fargo

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Cuisinart launched a product safety recall in December 2016 of about 8 million food processors

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The mismanagement of bet-the-company business crises has become pandemic. Consider just the most recent examples.

Who Are You, Little Girl?

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Gender alone doesn’t indicate whether a leader will be good or bad, strong or weak, effective or ineffective.
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MTBF and Mean of Wearout Data

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Why would anyone would want to calculate the mean of a set of failure data in the first place?
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A conversation the other day involved how or why someone would use the mean of a set of data described by a Weibull distribution.

Here’s Why Your Gut Instinct Is Wrong at Work

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Our gut reactions are rooted in the emotional and intuitive part of our brains, which ensured survival in our ancestral environment.
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Inside Quality Digest Live for April 7, 2017

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U.S. gets a flunking grade for its infrastructure
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In last week’s Quality Digest Live: Enterprise quality management vs. integrated quality management. Our deteriorating U.S. infrastructure. Stress testing composites. The Fowler Precision Mobile Tech Center.

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