Why Kurtosis Is Like Liposuction
The word “kurtosis” sounds like a painful, festering disease of the gums. But the term actually describes the shape of a data distribution.
The Data-Free Graph
Why bother to plot your data? A simple shortcut is available that will allow you to do your analysis without the data getting in the way. How do you accomplish this breakthrough? Read on.
Using Nonparametric Analysis to Visually Manage Durations in Service Processes
My main objective is to encourage greater use of statistical techniques in the service sector and present new ways to implement them.
Lean Heresy
Let’s get rid of value stream maps. I can hear it now: “Why would you say such a thing? Value stream maps are great. We can’t see waste without them.”
Precisely.
