In this episode we look at a history of quality, how you serve your customer in the housing industry, and what makes a good review.

Whether you are booking a hotel room, choosing a restaurant, deciding on what movie to see, or buying any number of things, it is likely you have read online reviews before making your decision.

Traditionally, managers have relied on the annual performance review to provide employees with feedback.

In this episode we look at data, data, more data, and then... engineering the perfect human?

IMTS was a blast, but it was great to be back home in lovely Northern California this week. On this episode of QDL, we covered the skills that workers need and the innovations that organizations want.

I must admit, right up front, that this is not a totally unbiased review.

Can you imagine a future where the question, “Did you bring a copy of your test results?” becomes entirely unnecessary?

‘How is it that in the middle of a relatively small town of about 125,000 people in Minnesota, you’ve got the No. 1-rated healthcare system probably in the world?”

The Dental Trade Alliance learned from its members in February 2018 that the Canadian Health Ministry (“Health Canada”) had contacted the Standards Council of Canada (SCC) and the British Standards Institution (BSI).