As customer demands for more customization and choice increase, the complexity of products and associated product design, manufacturing, and sales processes also increase.

Any association would love a member-retention rate of 75 percent.

Getting your product into customers’ hands is often an undervalued—and under-engineered—part of your organization’s value chain.

Some are calling it, “The Great Resignation.” Others are calling it “

Consumers who see a product on sale being virtually touched are more engaged and willing to pay more than if the item is displayed on its own, according to a recent research paper I co-authore

One of my favorite Halloween memories was decorating the annual giant pumpkin with my son when he was young. As a toddler, he was primarily an observer as he watched me sculpt the face of the pumpkin with a scrimp knife.

China’s dominance in manufacturing has made it the factory for the world.

With the rise of online shopping continuing to increase, thanks to the convenience and comfort of shopping from home, it's important for e-commerce businesses to look to their returns policy to ensure they’re not only catering to the tech-savvy, modern consumer, but

There are many endangered industries today, and publishing is certainly among them.