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Insights on Adopting AI

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Ron Norris, retired director of innovation at Georgia-Pacific, will deliver the keynote speech on April 1, 2025, at the Baldrige Quest for Excellence Conference, held March 30–April 2, 2025, in Baltimore. 

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With the right approach, artificial intelligence isn’t “just a tool.” It can be “a real-time decision-making partner”—one that “empowers the workforce, making knowledge more accessible while ensuring that organizations have faster and smarter operations.” So says Ron

In the Age of AI, Idea Curation Will Eclipse Creation

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In the current professional landscape, idea generation is revered as a hallmark of creativity and innovation. Organizations celebrate those who can generate new and groundbreaking concepts, often overlooking the subtler art of idea curation.

How to Handle Getting Layered at Work

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Photo by Annie Spratt on Unsplash

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Things are awesome at work until that dreadful day your boss (with whom you have an awesome relationship) tells you, “Hey, I’ve hired a new person who will be reporting to me, and you’ll now report to that person.” Just like that, you’ve officially been layered.

Three Insights on Medtech Product Development

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Have you ever wondered what your medtech company looks like from the point of view of a U.S. Food and Drug Administration investigator? Well, this is your chance to find out.

How to Turn Old Ideas Into Creative Solutions to Modern Problems

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It’s a cliche that the most innovative ideas come in a flash of inspiration: Archimedes in his bathtub, Newton and the apple.

Enhancing Compliance Through Quality Risk Management

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Quality risk management (QRM) has become a crucial tool for ensuring regulatory compliance worldwide.

How Your Enemies Can Make You Better

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We all have enemies. Some of us have many. But when we spend our time and energy focused on attacking them and counterattacking their inevitable strikes, we’re the ones losing. 

Leverage Gen AI Pioneers and Transform Your Company’s Learning and Development

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Photo by Immo Wegmann on Unsplash

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The transformative potential of generative AI in learning and development (L&D) is a topic of growing interest among business leaders. And if you think your workers aren’t using gen AI, you might be seriously off-base.

How Manufacturers Can Build a Sustainable, Local Workforce Pipeline

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What if you could meet your new employees a few years before their start date? Imagine a future where skilled workers are readily available in your local market, eager to contribute and connected to your company’s mission.

OEE and the Unreachable Goal

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The Man of La Mancha never got to the unreachable goal—and if you’re being judged by overall equipment effectiveness (OEE), then your manager may also be dreaming an impossible dream. This column will look at problems associated with the use of OEE values.

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