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Different Answers to a Common Question

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The engineer came into the statistician’s office and asked, “How can I compare a couple of averages? I have 50 values from each machine and want to compare the machines.”

Carrying Out a Supplier Audit

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Good supplier management is one of the most important methods of building a safe and effective medical device.

CNC Machine Tool Calibration

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CNC machine tool calibration is essential for machining precision and process reliability. Even a well-built CNC machine will gradually drift out of alignment due to everyday wear and environmental factors, leading to deviations in accuracy.

Reclaiming Quality in the Age of AI, Drift, and Customer Distrust

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Complacency won’t show up on a control chart. But its damage is real. Can AI and systems thinking help us detect it and respond before trust is lost?

Stop Isolating Your Business

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This article is dedicated to all the paranoid businesspeople out there who are terrified of their competitors. You know, the people who run businesses centered around “consulting” who view any other “consulting” firm as a competitor.

How Leaders Can Move From Chaos to Clarity

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A lecturer at Stanford Graduate School of Business for more than two decades, Rob

All Over the Dial

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There are endless variations in the dials used on mechanical dial indicators. In most cases, though, they can be broken down into two distinct styles: balanced and continuous. Let’s look at both.

Tariffs, Materials, and ESG as Catalysts of Change

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Global supply chains are going through steady disruption and reevaluation—some of it planned, much of it reactive. While political tensions and trade disputes often grab headlines, other important factors are reshaping how companies manage their suppliers.

A Simple Way to Be More Professional

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During the 14 years I’ve run my firm, I’ve heard a polite “No, thank you” more times than I can count. That’s fine. Rejection, especially when it’s quick, enables me and my team to spend our time on more fruitful conversations.

Why Shutdowns, Turnarounds, and Outages Need a Digital Thread

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Did you know that shutdowns, turnarounds, and outages (STOs) can consume up to 50% of a plant’s annual maintenance budget?

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