Industry 4.0 is the current trend of automation and data exchange in manufacturing technologies.

Someone recently asked me why quality failures and safety incidents continue to occur despite organizations communicating their quality and safety visions to the workforce, developing and implementing quality and safety management systems, and campaigning day in and

Recently I’ve seen some startling statistics from Gallup and

We need to hold people accountable. I invite you to just look at that sentence for a minute. I hear it in every organization we work with. Every. Single. Time.

Today I’m looking at Factory Physics and the Toyota Production System (TPS).

Back in the good old days, if you were in a position of authority, you could just announce what needed to be done and assume it would be carried out. But times have changed.

Knowledge of kaizen theory, principles, tools, and experience in application are of course very important in leading successful kaizen events that drive real bottom-line results.

Established businesses rely on so-called best practices to retain their market share by limiting risk, but what happens when an established practice isn’t actually the best way to solve a problem?

Have you ever found yourself in the midst of a business problem that you’re not sure how to solve?

Last February I had the opportunity to observe healthcare providers up close and personal at one the world’s premier hospitals.