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The Graceful Exit

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Robert Siegel has peered into the post-Covid-19 future and concluded that anyone hoping for a quick recovery is likely to be disappointed. Which means a great many businesses will fail.

Shingo’s Whys

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Shigeo Shingo is one of my heroes in industrial engineering. He had a great mind that thrived on curiosity. Today I am looking at Shingo’s Whys. This is in contrast to Taiichi Ohno’s 5 Whys method.

Eliminate Technology Silos to Ensure Quality in Manufacturing Processes

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Today’s manufacturers have plenty of software solution options that are meant to enhance their productivity. You may be familiar with each of these software packages.

What’s in the Future for the Global Supply Chain?

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As the coronavirus wreaks economic turmoil around the world, our modern supply chains are facing unprecedented stress. For months prior to the Covid-19 crisis, trade tensions had been mounting due to the escalating tariff war between Washington and Beijing.

Preparing for the HEROES Act

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The U.S.

Are Your Customer’s Telling Stories?

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One of my favorite movies is Stripes.

Could Pressure for Covid-19 Drugs Lead the FDA to Lower Its Standards?

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Given the death, suffering, social disruption and economic devastation caused by Covid-19, there is an urgent need to quickly develop therapies to

The Future of Quality Management Is Business Success, Part 6

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Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS).

A Human-Centric World of Work: Why It Matters, and How to Build It

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Long before coronavirus appeared and shattered our preexisting “normal,” the future of work was a widely discussed and debated topic.

Making the Case for Transformation: Quality Intelligence Proof of Concept

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For many manufacturing quality professionals, the thought of updating their statistical process control (SPC) solution is like getting an extra birthday.

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