Customer Quality Management
Photo by Patrick Tomasso on Unsplash
Customer complaints are a fact of life in any industry. Even though manufacturers would prefer not to receive complaints, they do come with a silver lining.
Photo by Patrick Tomasso on Unsplash
Customer complaints are a fact of life in any industry. Even though manufacturers would prefer not to receive complaints, they do come with a silver lining.
Photo by Randy Laybourne on Unsplash
Failing to identify faults seems to be a prevalent issue nowadays, considering recent reports of quality control problems at Boeing and numerous
When it comes to aircraft, poorly documented dents can lead to more significant problems, potentially compromising structural integrity or performance. Dents can trap moisture and lead to corrosion. The stress they generate can initiate fatigue cracks.
Thoughtful planning is the cornerstone of an effective preventive maintenance program.
Photo by Sivani Bandaru on Unsplash
I love gardening and growing fresh vegetables. Recently I had checked in on my Brussels sprouts seedlings and, well, they looked awful! The reason quickly became obvious to me: I had overwatered them.
If you look around your plant floor, I’m sure the layout, equipment, and technologies are different today from what they were 10—or even five—years ago. You’ve put time, effort, and money into improving every aspect of your operations.
The wording is different, sure, but the goal of this record-keeping is the same. Photo by Chang Duong on Unsplash
If you’re a medtech professional who’s been working with the quality system regulation (QSR) in the United States, then you’re probably familiar with the three terms the U.S.
Photo by Ahsanization ッ on Unsplash
For any manufacturer, ensuring well-run, successful processes and protocols is the backbone of a successful and profitable operation.
Look through even a few FDA warning letters and you’re likely to find violations related
Asking the right questions and getting the right data can open doors. Photo by Jaredd Craig on Unsplash.
Most businesses rightly see data as a source for making better decisions. But the conventional data-driven approach often falls short because of common errors made by the decision-makers.
© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.