Risk Management Article

Graham Freeman’s picture

By: Graham Freeman

Many industries have no clear boundary between safety and quality culture. In fact, they are often closely integrated. Quality failures and nonconformances that require rework have been correlated with increased accidents and recordable injury rates in manufacturing organizations. These injuries are frequently the result of fatigue, workplace pressure, and the pressure from extra work due to quality failures.

Zac Cooper’s picture

By: Zac Cooper

The role of quality starts with product design and moves rapidly across the supply chain to the selling and buying experience, which includes the bidding process. When operating a formal continuous process improvement program, nearly all manufacturing engineers are tasked with some level of quality and agree that often the old methods for bidding on projects is deeply deficient.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

We interview Stanley Chao, author of Selling to China: A Guide for Small and Medium-Sized Businesses (iUniverse, 2018), about the impact of the current U.S.-China trade war. Does China really care, and where do U.S. multinationals go from here? Also, a quick look at Conformance Manager, a web-based management system software. Stop using Excel to manage your management system.

Multiple Authors
By: Brian Strzempkowski, Shawn Pruchnicki

When Amelia Earhart took off in 1937 to fly around the world, people had been flying airplanes for only about 35 years. When she tried to fly across the Pacific, she—and the world—knew it was risky. She didn’t make it and was declared dead in January 1939.

Wolfgang Ulaga’s picture

By: Wolfgang Ulaga

Offering free services may seem like a good way to keep customers happy, but how much money is your business leaving on the table? By redefining freebies as paid opportunities, B2B firms can generate new sources of income and secure long-term growth.

Multiple Authors
By: Stephen Fankhauser, Matt Ebbatson

The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas is having problems. In recent months it has had to perform a very nimble tap dance to crew its vast fleet and maintain its extensive flight schedule.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

We tied up last year in a neat little bow, talking about how stories define ourselves and our work; waste is waste, no matter your political leanings; and putting numbers from the news in context.

“The Gift of Being Small”

This article by Quality Digest’s Taran March wonderfully illustrates how we, and everything we do, is influenced by our “story”—our history up to the current moment.

Wudan Yan’s picture

By: Wudan Yan

Nearly every month, it seems, comes a new report. In March 2018, there was news of contaminated romaine lettuce, which eventually led to five deaths and sickened more than 200 people across the United States and Canada. In May 2018, about 100 people in California got sick after eating raw oysters shipped from British Columbia. Then, at the end of July 2018, the baking company Pepperidge Farm issued a recall for a few flavors of its seemingly innocuous, kid-friendly snack, Goldfish crackers.

Amy Mahn’s picture

By: Amy Mahn

The NIST Cybersecurity Framework consists of standards, guidelines, and best practices to manage cybersecurity-related risk. The framework’s prioritized, flexible, and cost-effective approach helps to promote the protection and resilience of critical infrastructure and other sectors important to the economy and national security. We spoke with Amy Mahn, an international policy specialist in the NIST Applied Cybersecurity Division, about the framework, who can use it, and how it’s evolving.

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