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Interview With ASQ’s Board of Directors

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This is the second installment of a five-part series. 

We Don’t Like Domineering Bosses. So Why Do We Put Up With Them?

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Have you ever had a really bad boss? Think Alec Baldwin as Blake in Glengarry Glen Ross, who announces that “coffee’s for closers only” and then threatens the salesmen he supervises with a number of choice terms not suitable to repeat here.

Does Capability Require Normality?

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"Normal"  Credit: Mo

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Many people have been taught that capability indexes only apply to “normally distributed data.” This article will consider the various components of this idea to shed some light on what has, all too often, been based on superstition.

Effective Strategies to Gain Constructive Feedback

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"Feedback" Credit: Mario Klingemann

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Organizations need to incorporate constructive feedback from stakeholders to survive disruptions amid today’s turbulent economy. Securing constructive feedback is critical in helping you find which decisions are working and which ones aren’t.

Small Manufacturers Can Develop Risk Management Strategies for Their Supply Chains

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The Covid-19 pandemic brought to light a stark reality about current supply chains. As Nissan Motor’s chief operating officer Ashwani Gupta points out, “The just-in-time model is designed for supply-chain efficiencies and economies of scale.

Volunteering Encourages Employees to Connect With Each Other—and Their Jobs

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For years, researchers have known that our physical and mental well-being improves when we freely give our time to help others.

Sensing a Shift in Industry 4.0 Approach

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Photo by Marvin Meyer on Unsplash
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Industry 4.0 has been a hot topic for years now, for good reason: 86 percent of manufacturing C-suites

Four Ways That Engaging With Schools Benefits Your Talent Stream

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The manufacturing community has long struggled with finding skilled workers, citing, among other things, the misconceptions that manufacturing jobs underpay, are monotonous, and involve working in dirty factories.

Everyday Collaboration

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With GBMP’s 18th annual Northeast Lean Conference on the horizon, I’m reflecting on our theme, “Amplifying Lean—The Collaboration Effect.” The term collaboration typically connotes an orga

Hybrid and Remote Mentoring to Integrate Junior Employees

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"Electric Empathy" Credit: Bob May

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Forward-looking organizations use hybrid and remote mentoring to solve two of the biggest challenges for that type of work: on-t

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