For years, organizations have taken a defensive “castle-and-moat” approach to cybersecurity, seeking to secure the perimeters of their networks to block out any malicious actors.

As companies continue to adjust to the wave of employees returning to the office, one thing is certain: The pre-pandemic working world is no more.

In an open letter, Bob Fangmeyer, director of the Baldrige Performance Excellence Program, wrote that the Baldridge Award process would be suspended this year. The reasons and future plans are outlined in the letter shown below.

Gemba walks are an essential tool to understand the challenges of your manufacturing frontline. Each manufacturing facility is unique.

This morning my favorite local morning news program had an interesting segment on new slang words and what they mean.

We live in an upside-down world where the old rules no longer apply. Many call it a VUCA world—volatile, uncertain, complex, and ambiguous.

Creativity is among the most in-demand skills in the workplace.

In my work helping to build high-performing teams at a diverse range of organizations, I have found that there is nothing that bonds a team qu

In a recent column, I wrote about the power of suggestion.