Management Article

Merilee Kern’s picture

By: Merilee Kern

As Covid-19 rages on, warning sirens have sounded of late amid a flurry of headlines surrounding ultraviolet C (UVC) light device-safety issues. Rightfully so, as the current pandemic has ushered in a veritable wild west of UVC gadget deployments with subpar consumer safeguards, instructions, or guidance.

So important are the concerns amid this rapidly proliferating product sphere, that the FDA recently issued a consumer advisory regarding UVC light technology that’s applicable for industrial, business, travel, and residential use. Although the FDA says that “UVC radiation has been shown to destroy the outer protein coating of the SARS-Coronavirus,” it explains that the current SARS-CoV-2 virus is not exactly the same virus mutation. The FDA does, however, concede that “UVC radiation may also be effective in inactivating the SARS-CoV-2 virus, which is the virus that causes the Coronavirus Disease 2019 (Covid-19).”

Ayman Jawhar’s picture

By: Ayman Jawhar

As a business leader, you probably think similarly to McKinsey about what makes a great product manager (PM): a perfect combination of skills like business acumen, market orientation, and technical skill as well as soft ones... the usual suspects.

Unfortunately (or fortunately, depending on your position), just as our management thinking is becoming outdated and requires reform, we also need to update our view of this ultimate management role.

Dawn Bailey’s picture

By: Dawn Bailey

I recently listened to a Ted Talk by Simon Sinek, author of the book Start With Why: How Great Leaders Inspire Everyone to Take Action (Portfolio, the Penguin Group, 2009), and it caused me to reflect on some key questions in and related to the Baldrige Excellence Framework, as well as leadership in general.

Eric Weisbrod’s picture

By: Eric Weisbrod

The idea of digital transformation can be scary. The growth of technology is outpacing a comfortable pace of adoption for many manufacturers. But remaining content with the status quo often means being left behind. Digital transformation has become an imperative to give manufacturing organizations the flexibility and agility required to overcome business disruptions and adapt to rapidly changing and demanding global markets.

Digital transformation of quality management is a process that depends on something you already have: quality data. Your quality management system is key to optimizing all your quality operations, including supplier and materials management, production processes, quality checks, packaging, and shipping.

InfinityQS calls this holistic approach “manufacturing optimization.” It starts with improving the way you use data to answer the strategic, big-picture questions that truly matter to your business.

Limits of the status quo

The barriers to transformation are often a result of operational and resource challenges that typically boil down to one thing: everyone’s plate is already full. Whether managing and maintaining servers and IT projects, or running day-to-day production, no one has the time to take on new transformation projects.

Steve Wise’s picture

By: Steve Wise

The importance of data analysis in manufacturing operations can’t be overstated. Over the years, manufacturers have used statistical process control (SPC) methods and tools to study historical data and reveal differences between comparable items: shifts, products, machines, processes, plants, lot codes, and more.

The foundational benefit of statistical methods is predicting future behavior from historical data. That’s why control charts, box-and-whisker plots, Pareto charts, and the like are so valuable: They indicate that if processes are not changed, then performance (positive or negative) will continue as it is.

Control charts are brilliant tools for assessing performance over time, and their related “control limits” are predictions of normal future behavior. The problem is that many SPC software products struggle to move beyond just data collection to offer truly insightful data analysis.

Jason Chester’s picture

By: Jason Chester

Before we get into a case study about how enterprisewide SPC software would work on both the shop floor and the C-suite, let’s talk about a long-held bias about “blue-collar” workers: That because they’ve traditionally been associated with manual labor, they should use manual tools; “white-collar” front-office workers, on the other hand, need the slick technology tools.

Imagine walking around the offices of a large manufacturing organization and finding salespeople managing customers’ information using a Rolodex. In a planning meeting, the CEO is using acetates on an overhead projector. In the procurement office, staff are issuing purchase orders using a Telex machine.

Now imagine walking the plant floor at that same manufacturer. The production supervisor is writing machine settings for the next shift on a board next to the machine. The quality engineer is writing the results of a critical quality check on a clipboard with a blunt pencil. A bunch of people stand around murmuring, scratching their heads, and wondering why a machine isn’t working properly.

In the first example, you might think you’d traveled back in time. The scenes are absurd. But the second example is a common reality.

Multiple Authors
By: Ryan E. Day, Dirk Dusharme @ Quality Digest, Taran March @ Quality Digest

In order to best illustrate how enterprisewide SPC software can help address shop-floor problems and then funnel the captured data to the corporate level where strategic issues can be analyzed, here is a case study of a hypothetical manufacturing facility. In it, the company makes effective use of SPC for data-driven decisions.

A global food products manufacturing company with 11 sites worldwide had chosen to master quality, both tactically and strategically, as its top goal. Each site collected and analysed data in the company’s enterprisewide SPC software, both to monitor and respond to quality issues at the site, and to share those same data with the corporate office.

At the company’s Prague site, the quality manager looked at her shop-floor data for the previous month. As figure 1 indicates, the software reported a total of 737 events, which at first glance seemed like a big deal to the manager. However, on closer inspection, she could see that these weren’t massive quality issues with the product or processes. However, there were 517 missed data checks. Although not a line-stopping issue, missed checks could result in noncompliance to agreements with customers or industry requirements.

Eric Weisbrod’s picture

By: Eric Weisbrod

In recent months, we’ve learned that manufacturing during a global health crisis puts organizations under immense pressure to maintain operational efficiency while upholding product quality and employee safety.

Initially, organizations focused simply on taking the steps required to survive. However, as organizations around the globe have pivoted to overcome those initial challenges, manufacturers are taking the opportunity to explore how they will not just survive but become more resilient—even thrive—going forward.

Recent operational challenges have shined a light on existing process weaknesses and technology limitations. Manufacturers are taking their cue and proactively identifying opportunities to optimize processes, empower workers, and make operations across the organization more effective.

Enact, InfinityQS’ cloud-native quality intelligence platform, offers plant leadership a variety of ways to make their operations more effective. Here are six Enact benefits that can help your organization make critical shifts that are necessary for the future of manufacturing.

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Guoli Chen’s picture

By: Guoli Chen

A novelty in the C-suite not so long ago, the chief sustainability officer (CSO) is fast becoming a fixture in companies of note as climate change and inequality increasingly dominate global attention.

During the past year alone Citigroup, General Motors, and International Paper have each appointed their first CSO. They join Diageo, P&G, Mastercard, and Tyson Foods on the growing list of firms that have added a CSO to their top management team in recent years. Yet these firms are hardly trailblazers. Between 2004 and 2014, the number of S&P 500 companies that have a CSO increased from 25 to 90.

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Sébastien Breteau’s picture

By: Sébastien Breteau

In recent months, the widespread lockdowns of Covid-19 have exposed global supply chains to unprecedented shifts and volatility in consumer behavior, impacting innumerable organizations, industries, and consumer goods. While much of the supply-chain overhaul conversation has focused on drops in demand and disruptions in business across various consumer categories, delivering on sharply rising demands for medical equipment has been particularly challenging for companies in the healthcare manufacturing space.

Up against a supply chain landscape paralyzed by lockdowns and factory closures, personal protective equipment (PPE) necessary for combating the virus and protecting the lives and livelihoods of essential workers may be at critical risk for quality erosion as companies race to speed up production, according to inspection data from QIMA, a leading provider of supply chain compliance solutions. And with Covid-19 deepening supply-chain diversification activity—which was already happening prior to the pandemic thanks to the ongoing U.S.-China trade war—it is expected that global brands will face quality risks for some time to come across all consumer product categories.

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