Why Women Need Other Women at Work
New research from Wharton’s Tiantian Yang proves that behind every great woman is another woman.
Leading Organizational Change Without a Road Map
Many leaderships teams staring down the barrel of organizational transformation face a similar dilemma: How do you take a leap into the unknown when there are no clear data, no well-trodden path to follow, and no assurance of success?
Leading Your Team Through the Balance of Success and Failure
Finding the right balance between how you handle success and failure makes a tremendous difference in how motivated (or unmotivated) your team members are. There are simple techniques for celebrating success and dealing with failure.
How to Tame a Customer Militant
Southern politicians often have a homespun way of making a point. A few years ago, a candidate for a small-town sheriff’s election was overheard saying, “Criticize my drawl, you make me laugh. Criticize my views, you make me listen.
Why Cooperative Workplaces Boost Your Sense of Freedom
Jack Welch, the legendary General Electric CEO, was infamous for firing the bottom 10% of his workforce every year, without exception. The company’s market cap rose substantially during Welch’s tenure, but his “rank and yank” ritual was divisive.
Will AI Eat SaaS for Lunch?
Software is eating the world, venture capitalist and entrepreneur Marc Andreessen famously declared in 2011. The ensuing 15 years proved him prescient.
When Metrology Meets Its Next Generation
The next Coordinate Metrology Society Conference (CMSC) takes place July 20–24, 2026, at the Fairmont Dallas in Dallas. If you want to know why it matters and who might be there, read on.
You Don’t Have a Quality Policy Until You Live It
We use mission statements, leadership principles, and quality policies to define our culture and to shape how we work. But while these documents are impressive on paper, they often remain too vague for action and fail under real-world pressure.
Equipment Management Is a Fragmented System in Integrated Hospitals
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Efficient equipment management helps support safer, faster patient care.
High-volume medical equipment serves as the operational backbone of our healthcare system. From infusion pumps and monitoring devices to hospital beds and support surfaces, these assets support nearly every aspect of patient care.
Identity, Habits, and the Anti-Entropy Architecture of Quality Systems
Most quality professionals have experienced this moment. A process improvement initiative is completed. Procedures are updated, the team is trained, and for a period of time everything works exactly as intended.