Management Article

Knowledge at Wharton’s picture

By: Knowledge at Wharton

Volatile markets, challenging consumer demands, and the technological disruptions resulting from digitization and Industry 4.0 are producing unprecedented rates of change. In response, companies have worked to increase organizational agility, hoping to foster innovation and shorten go-to-market cycles. Yet organizational experiences and sociological conditioning often impede true agility.

Ryan E. Day’s picture

By: Ryan E. Day

You run a manufacturing business, so you know how it goes. The cost of doing business and manufacturing product never decreases. You know that your revenue must increase just to keep up. You also know that merely maintaining your revenue status quo will only ensure you get your lunch eaten by inflation. Or by your competition. If you aren’t growing your profits, you aren’t just standing still—you’re going backward. There is no such thing as “flat growth.” If your company’s revenue is not increasing year over year; it’s dying a slow death.

Grant Nadell’s picture

By: Grant Nadell

Boeing is demanding its suppliers reduce their prices by 10 percent, according to a February 2018 article published in Bloomberg Businessweek. It’s a hard pill for many to swallow, given that that these cuts are on top of the roughly 15-percent cuts demanded in 2012, when the company launched its Partnering for Success program.

Mike Richman’s picture

By: Mike Richman

On the May 4 episode of QDL, we discovered that love is a key component to winning a Baldrige Award, learned how to be more efficient at work, and discussed how great art helps us to really see our processes. Here is an up-close look:

BSI’s picture

By: BSI

Organizations worldwide recognize the need to provide a safe and healthy working environment, reduce the likelihood of accidents, and demonstrate they are actively managing risks. ISO 45001 will provide an internationally accepted framework that will help protect employees as well as protect the longevity and health of an organization. The standard is flexible and can be adapted to manage occupational health and safety in a wide range of organizations.

Evan McLaughlin’s picture

By: Evan McLaughlin

As the vice president of quality for a $1.5 billion-dollar industrial corporation, Hermann Miskelly is responsible for leading its continuous improvement effort. Now in his 10th year of a lean Six Sigma deployment, he has overseen the execution of more than 4,000 major improvement projects and another 6,000 small improvement projects. Here are three key insights he shared about managing continuous improvement projects, with the help of Companion by Minitab®.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest


In our April 27, 2018, episode of QDL, we looked at the Global Brain and whether leaders really care about their employees.

“Why Tech Innovation Isn't the Answer Everyone Thinks It Is”

Is technology innovation the answer everyone thinks it is for firms that want to do more than just compete and instead create new markets and achieve rapid growth as the giants have?

Harry Hertz’s picture

By: Harry Hertz

The greatest challenge I have each year when I return from the Baldrige Program’s annual Quest for Excellence Conference is prioritizing the most important messages for me and my organization, whether that is my work organization, volunteer organization, or—yes—my family (this one might be stealth). There are always so many great ideas that I know I will not succeed at implementing any of them unless I select only a few for action. The 30th anniversary conference was no different.

Ruth P. Stevens’s picture

By: Ruth P. Stevens

In business-to-business (B2B) direct marketing, I’m often asked about what kind of response rates to expect about the most productive media channels, the best lists, the best time to conduct a campaign, the most effective qualification questions. I always answer the same way, much to the frustration of my listener: “It depends.”

 But when the subject of the best offer comes up, I don’t have to hedge: “It’s information.”

Olympus’s picture

By: Olympus

Modern 3D laser confocal scanning microscopes can resolve fine surface-topography detail as minute as a few nanometers, quickly and easily. It is the solution that advanced manufacturing industries turn to for efficient quality assurance surface inspections.

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