Management Article

Dane Warren’s picture

By: Dane Warren

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MIT Management Executive Education’s picture

By: MIT Management Executive Education

Design thinking is an innovative problem-solving process rooted in a set of skills.

The approach has been around for decades, but it only started gaining traction outside of the design community after the 2008 Harvard Business Review article [subscription required] titled, “Design Thinking” by Tim Brown, CEO and president of design company IDEO.

Frank Defesche’s picture

By: Frank Defesche

Until recently, most quality departments were unable to select their own quality management system (QMS) software.

Think about it. From hardware sizing to system requirements, database types to installation, only IT had the expertise to procure and maintain on-premise QMS software. At many companies, this resulted in quality simply “receiving” an IT-selected solution that didn’t fully meet its needs.

Douglas C. Fair’s picture

By: Douglas C. Fair

Want to improve something? You’ve got to measure it first. If you’re motivated to improve product quality and reduce manufacturing costs, the first step in establishing a successful statistical process control (SPC) solution is getting some data. And if you want to make good decisions from those data, you better make sure you measure the right things.

Ryan E. Day’s picture

By: Ryan E. Day

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Michael A. Witt’s picture

By: Michael A. Witt

There is a simple truth in international business: All else being equal, the more similar the host country abroad to the home country of a firm, the more likely is success. It is a lot easier, for instance, for a Spanish firm to do well in Portugal than in Switzerland.

Knowledge at Wharton’s picture

By: Knowledge at Wharton

NASA Chief Astronaut Chris Cassidy has lived for months on the International Space Station and has performed six spacewalks. “Imagine hanging out with a glass bubble on your head, one hand on a hunk of metal, Earth going beneath your feet at five miles a second, and the whole world listening to everything that comes out of your mouth on the microphone,” he said at a recent Wharton Leadership Conference.

Bob Emiliani’s picture

By: Bob Emiliani

I recently posted a version of the graphic below with the caption: “Not perfect, but close. It’s about right.” The response was overwhelmingly positive. A great majority of people recognized it as a unique comparison, one that they had never seen before, and also as an accurate comparison that effectively captures differences that actually exist.

Patrick Nugent’s picture

By: Patrick Nugent

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A simple fact in manufacturing is that everyone has to measure. However, measurement is not simply about inspection; manufacturers need the right tools to increase quality, maximize productivity, and ultimately, make measurement a value-added process.

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