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Leaders Can Shrink the Labor Gap, But Investment Is Needed

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As a technology leader, I must admit that making the right investment in new innovations has its challenges. It’s easy to get caught up in the grandiose potential solutions offer, become overwhelmed by the setup, and struggle with employee adoption.

Mastering the 8D Problem-Solving Methodology

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Every day, quality leaders face a variety of production and process issues. Although some problems are easy to fix, others require deeper investigation, such as using a 5 Whys analysis or fishbone diagram.

Tariffs: The Die Has Been Cast

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Working on a bomber, Douglas Aircraft Co., Long Beach, California, 1942.

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The Chinese character for crisis means “danger” and “opportunity,” and tariffs have created a supply chain crisis throughout the United States.

The Rashomon Effect: Seeing Quality Through a Wider Lens

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Toshiro Mifune and Daisuke Kato in the 1950 film Rashomon.

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When we step into a complex organization—whether in manufacturing, healthcare, or finance—we often find ourselves navigating a sea of competing truths. Everyone seems certain they see the problem clearly. Yet somehow, solving it feels harder than it should.

Mastering Occupational Safety

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Occupational health and safety (OHS) is often brushed aside as a checkbox exercise—something assigned to compliance officers or forgotten in day-to-day operations. But this mindset comes at a cost.

Just for Fun

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Malcolm “Mac” Baldrige (1922-1987), for whom the Baldrige Program is named, was inducted into the ProRodeo Hall of Fame in 1988.

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A little enjoyment is always important. I recently read a blog post titled 15 Facts That Will Make You Laugh.

Three Things You Must Know About Selling to Younger Buyers

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Salespeople are getting older. Buyers are getting younger. You have a disconnect.

Why Product Simplicity Always Wins

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We humans love to complicate things. The more crap we hang off of a product, the better we think it is. The more engineering that goes into it, the more we can sell, right?

Maintenance Maturity

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Most industrial leaders strive to be more proactive and data-driven. But getting there can feel overwhelming, especially if your teams spend much of the day firefighting.

A Better DMAIC

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Define, measure, analyze, improve, control, goes the mantra used to carry out improvement projects in many companies. In various books, these steps get slightly different interpretations.

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