Stop Wasting Improvement Resources
The financials of an enterprise are a result of the integration and interaction of its processes, not of individual procedures in isolation. Using a whole-system perspective, one realizes that the output of a system is a function of its weakest link or constraint.
If Six Sigma Is So Easy, Why Isn’t Everyone Doing It?
At the 2009 National Association for Healthcare Quality conference, I gave a speech on lean Six Sigma simplified.
Ten Common Misconceptions About Toyota
Story update 10/22/2009: We added a reference to Toyota Kata in the first paragraph.
You Might be a Black Belt if…
I'm not saying that the following apply to you... really. But, you might be a Black Belt if...
Lean Six Sigma in a Health Care Environment
In 2005, according to a BBC News report at the time, operating rooms all over the United Kingdom were thrown into chaos and operations canceled due to broken, missing, or dirty surgical instruments.
Oh No! Not Another Column About Surveys
Regular readers of my column know that I abhor surveys that don’t provide some type of incentive or discount on a future purchase for completing the survey.
Avoiding Statistical Jabberwocky
This is the final column in the debate between Donald Wheeler and Forrest Breyfogle on whether or not to transform data prior to analysis.
Pagination
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