Book Review: <em>Kaleidoscope</em>
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Delivering innovative service that sparkles
Twitter RSS Feed. Stories for Twitter go here.
A Potpourri of Puzzling Problems
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Kellogg is laying off hundreds of employees. Will Toucan Sam be next?
Inside Quality Digest Live for March 10, 2017
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Eli Whitney's standardized guns are an early example of lean thinking
In this week's Quality Digest Live: Lean Ben Franklin... who knew? Could the root cause of some manmade catastrophes simply be a lack of basics like humility, integrity, communication, and positivity? Connected spenders is what you want.
Coffeepots and Tires
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Coffee pots and tires stand out as icons of heresy against designed obsolescence.
Coffeepots and tires. All products should be built like coffeepots and tires. Awash in a sea of disposable products, these two durable goods stand out as icons of heresy against designed obsolescence.
The Small Will Survive and Thrive
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One small good habit can spread and elevate an entire organization.
This article is adapted from Me We Do Be: The Four Cornerstones of Success (Leadership Institute Press, 2017).
<em>Muda, Mura, Muri</em>
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Like your dad told you: A place for everything and everything in its place
The Most Important Question to Ask About Your Audit Program
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Don't approach audits with fear of what will be found, but excitement about discoveries for improvement
Credit: Marisa Watts
Tougher Quality Management Enforcement Possible by FDA
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The FDA will have more funding to do its job—including more inspections of life sciences manufacturers
Quality management, always an FDA focus during inspections, could become even more important in 2017 as FDA priorities take shape.
The Five Phases of Decision-Making, Part 1
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Good decisions lead to proper action.
NIST, Partners ‘Cutting the Cord’ From Factory Communication Networks
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A newly published NIST study evaluates how well radio frequency signals work in factories.