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Managing Email Addresses in B2B

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Allow customers to indicate what kinds of email they want to receive. Image by LCN.com.

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How the Soft-Skills Gap Creates Quality Problems

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A smooth interaction of cross-functional processes relies on understanding and agreement.
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Three Ideas for Realistic Innovation

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Innovation is, by its very nature, a messy endeavor.

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Quality Starts With Communication

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Workplace safety and quality in a multilingual environment means multilingual training

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Five Tips for Medical Device Engineers on FDA Design Controls

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Design controls are a necessary part of your requirements as a medical device developer.

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Traditional Industries Need to Seize Digital Transformation Opportunities

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Innovation should be an "always on" thing
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Sparking a Chain Reaction: Frederick Taylor, Deming, and Work Life

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Develop a culture of improvement by acknowledging that employees are vital to companies’ success.
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When Frederick Winslow Taylor advanced the principles of “scientific management” in 1909, he was hailed as a master of efficient production.

Risk-Based Thinking: Is This Something New?

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Traditionally, risk was considered but inferred and inadequately interpreted by organizations.
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The Five Phases of Decision Making, Part 2

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How well does your decision-making process work for you? Are you able to go from decision to solution to action with ease?

Inside Quality Digest Live for March 24, 2017

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The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap:

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