Historically, quality in a process was something that was done at the end of the line. You inspected your widget once it was made, and if it had flaws, you fixed it or threw it out.

I recently sat down with Doug Fair, the chief operating officer of InfinityQS, for a discussion about the uses (and sometimes, the misuses) of industrial statistical analysis. Ours was a lengthy conversation, so we’re splitting the account into two parts.

Team leaders often focus on product details. Founders obsess over fonts. Sales managers fixate on tough-to-wrangle customers and shop owners on the minutia of shelf displays.

IMTS was a blast, but it was great to be back home in lovely Northern California this week. On this episode of QDL, we covered the skills that workers need and the innovations that organizations want.

One of our greatest inventions was the TV remote. Before this clever invention, we had to rise from our cushy chair and walk to the TV to change the channel or adjust the volume.

As millions of people came online iduring the late 1990s, they needed help figuring out what each web page was about, and how to find what they were looking for. Web indexes and search engines sprang up.

In the foreword of Mark Graban’s book, Measures of Success: React Less, Lead Better, Improve More (Constancy Inc., 2018), renowned statistician, Donald J.

I must admit, right up front, that this is not a totally unbiased review.

Can you imagine a future where the question, “Did you bring a copy of your test results?” becomes entirely unnecessary?

We’re almost done with another great IMTS, and we had a ball seeing old friends and meeting new ones while bringing you all the action right here on QDL.