During a June 2025 webinar on pragmatic AI applications in healthcare quality management and regulatory affairs, live polling of quality and regulatory professionals revealed that approximately 80% of respondents were actively implementing AI solutions or seriously c

During the last couple of decades working in quality, I’ve lost count of how many times I’ve seen the same pattern play out: A strong launch. Tight focus. Great early results. People doing the right things for the right reasons. Controls are followed.

In the first two episodes of The Quality Digest Roadshow, we looked at the evolution and use of dimensional measurement and measurement standards.

Jennifer had a problem. She was the program manager for the No. 2 business priority at a multibillion-dollar company, rolling out sustainability programs in manufacturing. But when she presented, she kept hearing: too complicated, too time-consuming, too costly.

Modern industrial and infrastructure environments are becoming larger, more complex, and more geographically dispersed. As facilities expand, internal audit teams face increasing pressure to deliver accurate, defensible findings within limited time frames.

‘I don’t want my Dollar General store to look like a Dollar General store!” That was the owner’s assertive Sunday morning response to a sincere compliment on her immaculate, well-organized store.

The future of flexible work will not be decided by floor plans or badge swipes. It will be decided by who gets to build the tools.

You finished the plan, you executed the work, and you know your team delivered results. But when it’s time to prove your budget request or show value to leadership, you struggle to give clear proof.

Timeless design, meticulous craftsmanship, and connection to the past: There are many reasons why classic cars are enduringly popular. Reverse engineering has brought them within reach of more people than ever before.

In this article, I am refining my thoughts on re-entry as a wonderful tool to tackle cognitive blind spots. A common saying states that a fish doesn’t know it’s in water. The phrase is usually offered as a comment on unexamined assumptions.