<em>The Outstanding Organization</em> Receives 2013 Shingo Research Award
Karen Martin’s The Outstanding Organization (McGraw-Hill, 2012) is a 2013 winner of the Shingo Research and Professional Publicat
High-Accuracy Alignment Company Helps to Cure Cancer
ECM Global Measurement Solutions (ECM) of Topsfield, Massachusetts is working with ProTom International (ProTom) of Flower Mound, Texas, to install a state-of-the-art proton therapy treatment center in Flint, Michigan, for McLaren Healthcare.
Henry Ford’s Universal Code
Henry Ford’s My Life and Work is the bible of Aldous Huxley’s dystopian
How to Make Factory Conditions Better
April’s factory collapse in Bangladesh, which killed more than 700 people, has renewed public debate over working conditions in the developing world: How can dangerous and debilitating factory work be improved?
Learning Comes First
One of my favorite insights comes from Harvard’s David Garvin: “Learning will always remain something of an art, but even the best artists can improve their technique.” I like it because it quite subtly highlights two different yet intertwined activities, lear
Emotional and Psychological Security
Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.
What’s Happening With ISO 9001?
Editor’s note: Denise Robitaille is a member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She will be reporting on the revision progress to ISO 9001, which will be completed in 2015.