A kidney transplant is a lifesaving operation—and yet every year in the United States, about 10 percent of donated kidneys go unused, after being rejected by multiple potential recipients.

The adage that the only bad publicity is no publicity may apply to celebrities, but this article will show how the wrong kind of fascination can be enormously destructive to businesses that actually deliver products or services.

(DMSC: Burleson, TX) -- On Dec. 19, 2013, the American National Standards Institute (ANSI) approved the Quality Information Framework, v. 1.0 (QIF v1.0) as an ANSI standard.

Let’s say for the purpose of this article that you have a position open and a slate of applicants who possess approximately the same list of qualifications. What do you do?