The art of the business-plan pitch could fill volumes of business-school literature. But what if the real secret sauce had less to do with content and everything to do with delivery?

What does snoring have to do with the Baldrige Criteria for Performance Excellence?

What happens when we start a project and it is honestly overtaken by events?

Think working in an environmentally green building leads to greater satisfaction in the workplace? Think again.

Last week a friend shared with me a snippet from an employee meeting. All “lean transformation” activities were to stop in order to put every effort into catching up on late shipments.

Have you ever had people completely misinterpret your company’s growth strategy or vision statement? They start negative rumors about your plans, and then you struggle to correct their misinformation.

In my last column, I considered two of the most common questions faced by a statistical educator and the deeper questions that need to be addressed.