Full-time equivalent(s), commonly referred to as FTE(s), represents the number of equivalent employees working full time. One full-time equivalent is equal to one employee working full time. Typically, FTEs are measured to one or two decimal points.

Ihave worked with a number of CEOs during my many years of helping companies improve quality. Although all are different in their leadership styles, when it comes to their attitudes toward excellence, most top leaders fall into one of three categories.

A recent viewing of a Marx Brothers film caused me to reflect on one of the questions I’m frequently asked: “How do you deal with people who are against lean?”