The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas is having problems.

Machine-tool manufacturer Cincinnati Inc. has a heritage of building quality products and surviving great challenges.

Due dates. Whether it’s building a house or implementing an enterprise quality management software (QMS) solution, everyone has them, everyone wants them.

“Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organizations fail to recognize is the hidden costs incurred.”

Should business leaders spend more time asking questions? Hal Gregersen has a firm answer to that: Yes.

Experts say that the cost of quality totals roughly 10 percent in the average organization, with some companies facing quality costs of up to 40 percent.

I recently wrote an article about innovation during 2018, and in it I made some disparaging remarks about Apple, which may or may not have caused it to lose a tremendous amount of market capitalization.

During the last few decades, studies in neuroscience have shown that you can literally physically rewire your brain.

Who’s more clever, engineers or designers? Alexa-connected toilet, anyone? How do you promote rigorous thinking? We discussed all of that and more during this week’s QDL.

“People think that if you collect enormous amounts of data you are bound to get the right answer. You are not bound to get the right answer unless you are enormously smart.”